DOORDASH Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No delivery

Non-delivery of dinner via DoorDash. Called the driver who did not care a bit, saying she followed directions and left it at my house, it was my problem. By that time, all restaurants were not delivering. I finally did get a refund from DoorDash, and the next day my neighbor came by with my dinner which was left at his house.

User's recommendation: Check your neighbors when delivery is late….

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ID
#2810908 Review #2810908 is a subjective opinion of poster.

Wrong order

The delivery driver was a complete fail. Not sure how you guys rate/hire/terminate your drivers but he definitely a candidate!! Refused to communicate with me. Just had my 1st daughter and wanted something to eat for my wife. Left the complete wrong order at the opposite side of hospital. My customer service rep was AMAZING though!! Completely made the situation tolerable.

User's recommendation: Do not tip ronquarious!!!

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ID
#2808593 Review #2808593 is a subjective opinion of poster.
Location
Ville Platte, Louisiana
New Reviewer

Refund

I NEVER RECEIVED MY ORDER AND THEY SEND A TEXT IT HAD BEEN DELIVERED ALTHOUGH WE HAVE WENT OUT AND CHECKED OVER 3 TIMES AND IT'S NOT ANYWHERE. I TRIED TO CONTACT CUSTOMER SUPPORT AND THEY HUNG UP ON ME AND I TRIED AGAIN AND THEY ENDED THE CHAT SESSION WITHOUT EVEN STARTING THE CHAT WITH ME. HOW RUDE AND I'M STILL HUNGRY!!!!!

User's recommendation: Text your Dasher and make sure they are trustworthy.

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ID
#2794936 Review #2794936 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer

Missing item

A driver stole a large part of my order. My boyfriend ordered us ice cream for our movie night and a driver had picked it up and dropped off my half of the order but all of my boyfriends part of the order was missing. Were 100% sure that the doordasher stole his half of the order, I had a very angry phone call.

User's recommendation: Be very careful ordering ice cream.

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ID
#2794549 Review #2794549 is a subjective opinion of poster.
Location
Buffalo, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Update

Update by user Sep 18, 2021

Nothing from them… Actions Speak Loudest…

Original review posted by user Aug 19, 2021
Disappointing that DoorDash displayed no empathy towards my unique situation, which speaks VolumesAs much money as my entire family spends, consideration should have been extended to me. Customer Service and Care is not a priority

User's recommendation: Proceed with Caution.

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ID
#2790643 Review #2790643 is a subjective opinion of poster.
Pros
  • Delivery driver followed instructions to a t
Cons
  • Inconsistent
  • No empathy or consideration
Loss
$80
Preferred solution
Full refund

My order was wrong

Our daughter made our order and it was delivered to her housewhere we were for a birthday party. I ordered the lobster ravioli with the sauce on the side. When delivered, it had NO sauce whatsoever. That made it bland and not great tasting.

User's recommendation: Check the order a few times.

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ID
#2787752 Review #2787752 is a subjective opinion of poster.
Location
Columbus, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order is horrible

I order tonight from Bubbakoos burritos and my order was supposed to take 36 minutes to get to me . Well it took about an hour . The food was ice cold , the salads looked like they were put together with a blender , and the taco shells they were in were all broken even though they were packed in boxes . I called Doordash because I am a loyal customer since I travel ALOT, and long story short I got a 37 dollar refund for my 88 dollar order . Am I happy ? No but I guess its better than zero, right?

User's recommendation: Doordash needs better dashers.

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ID
#2781249 Review #2781249 is a subjective opinion of poster.
Pros
  • Excellent choices
New Reviewer

Becaus

Driver ate my food I called the place where I purchased food, and they confirmed my order, when driver came food was missing
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ID
#2774034 Review #2774034 is a subjective opinion of poster.
Cons
  • Having my order stolen
Loss
$10
Preferred solution
Full refund
New Reviewer

Food never showed up

No food delivered said order was canceled they will issue a refund to me agent I talk to was good will try again
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ID
#2770977 Review #2770977 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

My order was delivered to the wrong address

Youre system incorrectly put my office address as 300 North Avenue East Westfield NJ My correct Office Address is 300 North Avenue East, Cranford NJ 07016 But I selected my home address as for this delivery and it reverted back to the incorrect address and the driver would not deliver to to the address I selected which my home. She also very rude.

User's recommendation: Check the address selection part of the app. Clearly the location finder has a glitch.

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ID
#2769500 Review #2769500 is a subjective opinion of poster.
Cons
  • Rude people who work for them
Preferred solution
Remove the incorrect address from my history
New Reviewer

Never received or ordered food

Hangover easy never received food wasted 48 dollars also a purchase was made at Taco Bell that I never used for 28$ Id like a refund
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ID
#2762353 Review #2762353 is a subjective opinion of poster.
Pros
  • Easy to use online website
  • Hotbags
Cons
  • Didnt get my food
Loss
$95
Preferred solution
Full refund
New Reviewer

Tipping

The doordash drivers are not getting the customer tips why ? We work hard and gas is getting more expensive. Please advise Alvin Albo 395-409-**** alvin5625@***.com
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ID
#2756960 Review #2756960 is a subjective opinion of poster.
Pros
  • Good workers
Loss
$11
Preferred solution
Want to talk to somebody
New Reviewer

Order canceled

Red, hot and blue restaurant refused to make my order because they were too busy. So DoorDash had to cancel my order but they gave me an additional credit on top of my refund but I will not order from red ,hot and blue again.

User's recommendation: Skip red hot and blue restaurant.

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ID
#2756675 Review #2756675 is a subjective opinion of poster.
Location
Euless, Texas

Dasher direct issue

Took a item back to Dollar General and wasn't reimbursed the 14.27. My account says I have a pending transaction with Dollar General for same amount Don't Pay For What You Might take back with a Doordash card.
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ID
#2753225 Review #2753225 is a subjective opinion of poster.
Location
Cleveland, Tennessee
New Reviewer

I never got my food

I ordered food from McDonalds and the dasher never gave me my food therefore I did not have a lunch because the dasher never brought the food to me and I said specifically to hand it to me
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ID
#2727585 Review #2727585 is a subjective opinion of poster.
Location
Griffith, Indiana