DoorDash
Reviews and Complaints
Covid safety. Really?
- Contamination
Preferred solution: Don’t deliver food to the wrong address and then take it back for the right address. That is gross
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad order
Preferred solution: Price reduction
Iv been robbed for $80
Preferred solution: Full refund
Someone hacked me
- Someone signed up using my phone number
Preferred solution: Resolve my issue, someone fraudulently signed my number up
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerDoor dash is not letting me login
- Dont have to leave the house
Preferred solution: Let the company propose a solution
I am terribly shocked and annoyed even disgusted at the careless, even heartless way you treat your customers.
Preferred solution: Deliver product or service ordered
User's recommendation: Keep your money to spend at honest business's.
Rudeness and disrespect from customer service
Called about a order and how the order never went through to the restaurant. Waited on customer service for a 1 hour.
Someone answers the phone and says door dash customer service sorry I can hear you and Immediately put the phone down without hanging up and I could hear the representatives on the other end of the line laughing and joking about how this person wait an hour and I just hung up on them after that I stayed on the phone for an additional 15 minutes trying to reach in contact with the representative another in the phone who work in here talking with other employees. After this I was called back By the customer service line each time picking up saying hello how high is his customer service with a simple just click of the phone and then hanging up on me this is outrageous in the should never happen when I call your customer service number and what I would like fixed is a I’d like to know who called who answered by customer service phone why they treated me like that and two I want to some kind of likby the customer service line each time picking up saying hello how high is his customer service with a simple just click of the phone and then hanging up on me this is outrageous in the should never happen when I call your customer service number and what I would like fixed is a I’d like to know who called who answered by customer service phone why they treated me that.
I don’t feel appreciated by the company.of the I would like you to give you another chance but I don’t wanna pay and that’s ridiculous and how you acted and behaved. I would also like to talk to someone in charge and be given a apology and reason why this happened
- Rude customer service
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerZip code
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder delivered to incorrect place.
- Delivery to uncommon areas
- Everything about this experience has sucked
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAwful customer setvocr
- Never deliver
- Bad service
Preferred solution: Price reduction
User's recommendation: Do not use DoorDash service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSomeone used my card for this app
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation unpaid
- No answer
- Merchant support
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Riverside, CaliforniaFood was completely damaged and wasn't able to be delivered.
Food was delivered to wrong address after exchange of text verifying apartment number.
Preferred solution: Full refund
User's recommendation: Use Uber Eats
Never got my refund
- Driver was nice
- Poor service and delivery
Preferred solution: Full refund
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