DoorDash
Reviews and Complaints
I didn't get my food
User's recommendation: Just pick it up yourself.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lakeside, CaliforniaAccidentally deleted my account and they cannot find my account to re-activate it.
Order never arrived
Preferred solution: Full refund
User's recommendation: Good luck
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBanking issues
Still waiting
- Good pay
- Technology glitches
Preferred solution: Full refund
Not releasing information.
Complamt
- Monr
- Messed up dilibert
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn’t get my food
- Dealing with a driver that did not speak english
Preferred solution: Full refund
User's recommendation: No way
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConstant mess ups
hello. im extremely unhappy with the service that your company has provided over the past few months.
im a kid with no license and i use doordash 99% of the time to get myself dinner because i work late and i have to feed myself. literally every order i have received for months has had something wrong with it, and when i try to contact support they do absolutely nothing. i think its ridiculous that you guys say i have too much recent compensation, when i cant even get any compensation in the first place.
and maybe i wouldnt have to get so much compensation if you would just redeliver my food or give me refunds when i need them. like im seriously about to make this a legal issue because you take my money and do absolutely nothing in return
Preferred solution: Full refund
Wrong order
User's recommendation: Check your bag
Your driver left food on the curb because he did think about the contact phone number of the hungry person awaiting dinner.
The order was placed by me in Anchorage Alaska for my girlfriend in Kansas City. I used her phone number so the follow up and contact would be clear.
I sent it using your Gift Mode to add clarity; Which included her phone number and address for second time. Honestly, Daniel the deliverer didnt call me or her to call back to the DoorDash Control desk. According to Danial they told him to leave it on the curb in a safe location. So this was elevated stupidity, since they was phone numbers and ways of contacting myself or Cynthia the recipient.
Instead the Quicks an easy solution was basically to throw my $31 worth of food out his window take a picture of it And tell me his deepest apologies.
When I called the helpline they start telling me about 24 hour wait time for the elevation team. Are you serious?
- You got paid
- I received no service
Preferred solution: Full refund
User's recommendation: Don’t do it!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot wrong item
Preferred solution: Full refund
User's recommendation: Y never order from DoorDash
Application status
Did not receive my refund yet
Went to pickup order and was told it didn't exist
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn’t put my order through
- Good at refunds
Preferred solution: No
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Hi Rene, DoorDash here. We have determined that your order was delivered. Stop trying to pull scams you thief.
You must be the driver who delivered it to the wrong house HAHAHAHA
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