Unclaimed
DOORDASH
Reviews and Complaints
5.1M
CLAIMED LOSSES
24.1K
TOTAL REVIEWS
1.2M
PAGE VIEWS
97
ISSUES RESOLVED
DOORDASH Reviews
New Reviewer
Incompetent drivers and system
So first day the driver was 30 minutes late. He claimed it Was the restaurants fault as they took too long to prepare. I found he he was grabbing multiple orders and delivering them. Our food was so cold and was not edible.. then he continued to text me claiming it was not his fault. Then today an order from Panera for 30 people. Supposedly their gps system took them to winter park instead of downtown Orlando. The driver hung up on me. So my advise is dont use Doordash if you like eating cold food fast.
User's recommendation: Use UBEr eats instead.
ID
Location
Leesburg, Florida
Preferred solution
Full refund
New Reviewer
I have worked for Door Dash and every time it’s time to get paid it says my transfer is blocked twice only one time was my earrings transferred successfully.
have worked for Door Dash and every time its time to get paid it says my transfer is blocked twice only one time was my earrings transferred successfully.
User's recommendation: Pay the Door Dashers we don’t work for free and resolve the issue immediately.
ID
Location
Dallas, Texas
Loss
$104
Preferred solution
My earrings from Dashing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMessed order up
I ordered from Tim hortons got the wrong coffee coffee then when I called to get the situation fixed doordash told me they didn't even have my order so so I ended up having to pay $21.08 for the wrong order then had to drive up to Tim hortons and pick up my order myself waste of money. I have included a screenshot of my order through doordash with the door dasher's name and everything so obviously the order was from doordash
ID
Preferred solution
Price reduction
Unauthorized transactions
I cancelled my subscription for dashpass on 4/27/20 and received a confirmation email but I am still being charged $9.99 every month.
ID
Location
Swansea, South Carolina
New Reviewer
I did not get my order he took it to another house
I would like a refund. The dasher delivered my food to another house and tried to blame me. I use door dash all the time this was my first terrible service
ID
Location
Greenville, North Carolina
New Reviewer
Background is wrong
Not right it people's doordash with a mess. Up background.And my background is wrong. My mother inlaw dash. And she had a dui. So i don't understand what y'all problem. Yall got my background all mess up. And im going down town to let them know you putting the wrong thing
ID
Location
Taylors, South Carolina
New Reviewer
Horrible service! Just get the food yourself!!!
Frequently delivering orders to wrong address. Refuse to pickup from address they delivered to and bring it to right address. Free meals for recipients and youre SCREWED! Orders frequently wrong.
User's recommendation: Don’t install app!
ID
Location
Pittsburgh, Pennsylvania
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThe problem is I can’t find that icon to cancel subscription. I did it by mistake
I have not heard from doordash. I paid by mistake. I have no idea how to get in touch. I truly hope you can end subscription to doordash. I cant find icon to end subscription
1 comment
ID
Location
Las Vegas, Nevada
New Reviewer
Didn't get my food
Driver never contacted me, asked Veronica to call me dial apt 302 and drop the food in the lobby, never got my food. Hey
ID
Location
San Francisco, California
New Reviewer
Order cold and wrong dasher was not very helpful or nice
I received my food cold, well what food we received. Ordered multiple blackberry jellys I ordered syrup, utensils extra napkins, butter, and a multitude of other things. When I called Cracker Barrel they said to call the door dash person I text that person he said why do I have to call you I didnt mess up your order you need to call door dash. I want a complete refund.
ID
Loss
$49
Preferred solution
Full refund
My background check status
I messed up on my apply for doordash I needed it unlock so I can apply for doordash. And I needed my background check
ID
Location
Cincinnati, Ohio
Overcharged
Charged twice for order . Called customer service to notify them of the issue. It still hasnt been resolved.
User's recommendation: Always check your credit card.
ID
Loss
$21
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDasher background check
My background check never came back. Still in progress. Im just want to become dasher so I can make money since Im a stay at home dad. Thank you and hope to join the team
ID
Location
Sycamore, Illinois
Unprofessional solicitation by DoorDash driver
I received a business card for hair care services with my order from my DoorDash driver today - I think this is very unprofessional, unwanted solicitation. I received a business card for hair care services with my order from my DoorDash driver today - I think this is very unprofessional, unwanted solicitation.
ID
Location
New Britain, Connecticut
Questions about account
I'm a dasher my complain is I can never understand the person I am talking to when I call door dash.
ID
Location
Uniontown, Ohio
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I eant cancel subscription of doordash