Anonymous
map-marker Atlanta, Georgia

My refund

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My order was cancelled and I don't know why, I need my refund
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User's recommendation: I don't recommend

Bev Cuj
map-marker New York, New York

Good not delivered

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Food not delivered and when I spoke with the delivery person he lied and told me to *** myself. Same on door dash for employing garbage.
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Eugene N Zzc

2 reasons.

-!st I forget a customer jus in my car on 3/19/2020 at 9pm

-2nd I do order ^ Sanitizers from doordash please let me know about when do i receive them

Thank you for shopping with us, please keep this email for your records. Once your

item(s) ship, you will receive an email with your tracking information.

If you have questions or need to make changes to your order,

please contact doordash@***.com.

Order and shipping information

Order#:DDH0317201****

Date of Order: 3/17/2020 11:29:00 PM

Payment Method: Credit Card:Visa

Shipping Type: First Class Mail

Customer information

Customer Phone: 763732****

Customer Email: ndeng_eugene@***.fr

Shipping Address:

Eugene D Ndeng

8133 France Ave N

Brooklyn Park, MN

55443Billing Address:

Eugene D Ndeng

Doordash

8133 France Ave N

Brooklyn Park, MN

55443

Order line item details

qty 3

sku

product title

unit cost

price

3

DDH110

1 oz.

Sanitizer

$0.00

$0.00

3

DDH111

2 oz. Sanitizer

$0.00

$0.00

Sub-total: $0.00

Shipping: $5.00

Tax: $0.38

Order total: $5.38

We hope to see you again soon!

Credit card charges will appear on your statement as Overture Promotions

Sent from Yahoo Mail on Android

On Tue, Mar 17, 2020 at 11:54 PM, doordash@***.com

<;doordash@***.com> wrote:

Thank you for shopping with us, please keep this email for your records. Once your

item(s) ship, you will receive an email with your tracking information.

If you have questions or need to make changes to your order,

please contact doordash@***.com.

Order and shipping information

Order#:DDH0317201****

Date of Order: 3/17/2020 11:29:00 PM

Payment Method: Credit Card:Visa

Shipping Type: First Class Mail

Customer information

Customer Phone: 763732****

Customer Email: ndeng_eugene@***.fr

Shipping Address:

Eugene D Ndeng

Doordash

8133 France Ave N

Brooklyn Park, MN

55443Billing Address:

Eugene D Ndeng

Doordash

8133 France Ave N

Brooklyn Park, MN

55443

Order line item details

qty

sku

product title

unit cost

price

3

DDH110

1 oz.

Sanitizer

$0.00

$0.00

3

DDH111

2 oz. Sanitizer

$0.00

$0.00

Sub-total: $0.00

Shipping: $5.00

Tax: $0.38

Order total: $5.38

View full review

Preferred solution: Deliver product or service ordered

Anonymous
map-marker The Bronx, New York

They handled it fast an professionally

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DoorDash - They handled it fast an professionally
DoorDash - They handled it fast an professionally - Image 2
My food was delivered without the fries an a milkshake spilled all over the food was un eatable.
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Katherine D Pjd

Missing item from order

I was missing items from my order and would like a credit
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Preferred solution: Price reduction

Anonymous
map-marker Port Elgin, Ontario

Cannot cancel subscription

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Unable to cancel, charged 9.99 per month to my bank account ...no one to talk to
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User's recommendation: don't subscribe to this company

Anonymous
map-marker Sacramento, California

Never received the food and was charged.

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An order was placed and I immediately cancelled. I never received the food and was still charged.I have the texts .
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User's recommendation: Never use Doordash

Alania P

Order wrong AGAIN

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Order $120 in food for seafood items at po boy jim u street restaurant, and only received three cheesesteak sandwiches. Tried to contact the restaurant in which you receive no response.
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Loss:
$120
Cons:
  • Order is always incorrect
  • Poor customer service from doordash
  • Do not read customer notes

Preferred solution: Full refund

Jennifer P Mgk

Wendy's restaurant Eden NC ..

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I made an online order But after I entered my order- I found out that Doordash cannot deliver!! We see the sign posted at Wendy's every time we are there! Are we not important enough??? I called Doordash. Got a recorded message. No way to explain my situation. WHY CANT DOORDASH DELIVER AS ADVERTISED?? HAS NOTHING TO DO WITH COVID-19!! Dont play that *** Just wanted breakfast. Cmon now!
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Pros:
  • Seems easy

Preferred solution: Apology

User's recommendation: Do not attempt to order via Doordash!!

Anonymous
map-marker San Jose, California

Dasher stole my food

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dasher arrived at location, the app said he was waiting for order. after about ten minutes I texted him to see what was up. no response. waited another ten minutes. the app said the food was arriving in five minutes so I was like okay maybe its a glitch in the system and he's driving. still waiting. 0 minutes til food arrives, then it jumps up to 40 and im like ??? so ii tried to contact him again. nothing. says he is waiting for food. I called him. nothing. then I get a text that says his number has been disconnected so I contact door dash support. they beat around the bush for a while before sending another dasher to the food. call me back and say another dasher has already picked up the food so they dont know what to say. Im like okay then where is he? hes not on my app? and they were like yeah we dont know either. I asked for a full refund, confirming that the refund would go back to my debit card. confirmed that one twice be cause this is not the first issue I have had with doordash. so okay, refund on debit card. We hang up, and bam, the refund went to credit on my account. by this point I was just so irritated....I had to call back again and ask for the refund to go to my debit card, again, and did not hang up until I saw that refund on my account. I should not have had to deal with that for nothing, it was annoying
View full review

User's recommendation: Use über eats

Tonya K Pem

Refund money

I can't get in contact with door dash about my order
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Pros:
  • Missing items

Preferred solution: Full refund

Michelle W Mqw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment issues

Can I use a Applebee's gift card on door dash ordering
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Cons:
  • App not allowing me to accept orders
Michelle J Usg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missingitems

Driver Elijah gave my order to another customer ***
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Loss:
$14
Pros:
  • Convienvence
Cons:
  • No way to easily contact customer service
  • Equipment sent to right address

Preferred solution: Deliver product or service ordered

User's recommendation: Ugh

Anonymous
map-marker Milford, Connecticut

Cancel my contact with door dash immediately

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The billing for a small order is a koke.3 pancakes from Frankies Diner barnum Ave Stratford ct $5.99 Tax $.44 total on my receipt upon my delivery $6.43.On my bill I received from my order number 55193**** they took out a total of $12.09 from my checking account this includes $3.00 tip.This is a big ripoff from peoplle when they need you the most.I guess you need the money more than I do so Keep It but cancel my contact with Door Dash at any time during the future.Thank you and Good Bye.Anthony Santora 105 Loomis Street milford Ct 06460
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User's recommendation: DO NOT USE THIS SERVICE AS THEY ARE RIP OFFS.

Don L Rvw

Some food was missing and sauces

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I was missing my two sides from Poppeyes ..Mashed potatoes and gravy and my biscuit... On the family order my mashed potatoes and gravy was spilling in the bag the lid was off... The chicken Tenders lid was open Tenders tasted hard...I want my refund back...I'm very disappointed
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Preferred solution: Full refund

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