filters
State:
Show
City:
Show
Product:
Show
I used Doordash 3 times. Tried to use more, but the website usually does not work. The last time, I was able to add an order. However, my order was never delivered. Nobody contacted, nothing! I simply waited there like a fool (hungry). My card was charged $36, which...
Read more
Anonymous
Anonymous

Also if I may...when I mentioned this might be the 3rd order they just received, what I mean by that is they just got batched with your order. They now need to go to 3 differe...

Anonymous
Anonymous

2 miles does not insure you get your order quicker. You need to realize that it takes time to prepare the order (depending on how busy they are, whether they have all the item...

2.0
I liked
  • Choice of restaurants
I didn't like
  • Customer service
  • Told me the driver picked up the order and it didnt
  • Missing items
#845008
Reply to reviews
Right after I got a text saying that my food was picked up and on its way, I got an email saying my order was canceled and my money was credited. No reason why, no other info, and when they said, "if I can be of any other help please let me know," I did. I emailed back...
Read more
Anonymous
Anonymous

Usually when that happens....USUALLY...the dasher hit the wrong status on their app. They have been known to be jerks too and cancel out orders for no reason THEN they mark th...

1.9
#844821
Reply to reviews
Show

Doordash Delivery Service Review

*** app and company. They cheat and rip off people. The driver sent a text on our number to call back. We did and he says we missed delivery and the food is in the garbage. Seriously! No place to complain. He left without buzzing us on the building buzzer.
1.1
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
I liked
  • Choice of restaurants
I didn't like
  • Missing food
  • Unprofessional
  • Missing meals
#844063
Reply to reviews
When I originally started using this app it was great! Now my last 3 orders from DoorDash have been a nightmare. The first of the nightmares began with placing an order at BurgerFi the driver picked up the order and then never delivers it. I contact customer service...
Read more
Anonymous
Anonymous

I will say this.....as a support agent for DD.....I agree with you 100%!! If a restaurant doesn't take orders after a certain time....why is it that we are still showing them ...

1.6
#843859
Reply to reviews
BEWARE!!! This company rips people off by inflating the prices for items ordered. Realize they charged me more per item when I directly called the restaurant to tell them that I was missing another enchilada entree. They said only one enchilada order was placed. ...
Read more
Anonymous
Anonymous

My god you're such an ***!!!! There is approximately a 20% increase price per item for their food they chose to put on our website. The reason why is stated below in my commen...

Anonymous
Anonymous

Did you think Doordash, the 3rd party delivery service that picks up from almost all restaurants (even when they don't offer delivery) works for FREE ? Of course NOT. They ar...

1.0
#843211
Reply to reviews
Seriously? in 2016? The driver needs directions from me over the phone (which he hardly understands, cause of his poor english, he repeatedly asked where we are, and we just said, go on this and that street right and then it is a dead end...super easy! not like it is...
Read more
Anonymous
Anonymous

Um it's called have some common courtesy......not every person in this country can speak perfect English....that would include you! Maybe his GPS system was acting up....or hi...

Anonymous
Anonymous

How many languages do you speak fluently you ignorant fool

#843105
Reply to reviews
The first time I ordered food, I got an email...after waiting an hour, that my order was cancelled. I didn't find out why until the next day....something about problems in the kitchen. The next time I ordered, delivery was fine, but held up because the restaurant...
Read more
Anonymous
Anonymous

Ok....first of all....if your gripe is that the restaurant is unreliable....you are going to have this same issue wherever you go..the chef didn't come in, outages, problems i...

#842339
Reply to reviews
Door Dash Driver - Many complaints about the food. Door Dash drivers cannot touch or open the food. Drivers can only count the items ordered and work with restaurant personnel about the order given. Most of your favorite restaurants appear to be impatient with this...
Read more
Anonymous
Anonymous

You are such a LIAR! DoorDash is HORRIBLE! Do you think we're ***? Most of us have been getting food from the same restaurants with no problems. Now, all of a sudden here ...

Anonymous
Anonymous

Thank you for this! I posted this also on here because this is whats really going on for driver at DoorDash:The drivers are not allowed to check the containers, they are only ...

#841805
Reply to reviews
Show

Short Review on May 03, 2016

Learn to tip the people at the restaurant.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
West Valley, Washington
#841045
Reply to reviews
I just wanted my food to arrive on time and at a reasonable temperature -- imagine that! Ordered Shake Shack in Chicago. Was quoted that the food would arrive between 11:45am and 12:15pm. "Lance" arrived with my food at 12:30pm with my cold food and no apology -- he...
Read more
Anonymous
Anonymous

So, Lance was batched....well yes he does have the option to take the order or not. For the majority of the dashers this is their only form of income to take care of their fam...

ldiaznew
ldiaznew

You got pissed off and reported this dude for being 15 minutes late? If you want perfection go and get it yourself. I think its petty that anyone would complain about someone...

1.9
#839062
Reply to reviews