Jazmine B Zsq

I ordered my food and it’s taking longer than I expected.

My food was ordered and its taking longer than expected. Im checking on it and every time I check on it the time changes but it doesnt show who my dasher is and it keeps saying
View full review

Preferred solution: Deliver product or service ordered

Anonymous
map-marker San Diego, California

Hi good morning I’m hobesse toussaint I have problems with my account you guys can contact me please

CryI wanna talk to a customer please call me my number is 619909**** Im a dasher I have a big problem with my account
View full review

User's recommendation: Please

Rebecca H.

Driver didn’t bring all my items

DoorDash driver forgot my drink
View full review
Loss:
$2
Pros:
  • Diversity of restaurants
Cons:
  • Food was never delivered but credit card was charged

Preferred solution: Let the company propose a solution

Malinda B Cfs

Because some of my order was missing

Missing some of my order didnt know my food was delivered it was left on my front porch with out notice
View full review
Loss:
$10

Preferred solution: Deliver product or service ordered

Minka Czn

Questions

My money was taken no food to be delivered. I ordered tonight it said my food would be here the next day Im trying to find out why
View full review
Loss:
$30
Cons:
  • Not clear

Preferred solution: Deliver product or service ordered

Theresa G Vtr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged for two orders never received

Two orders charged and never received from Bonefish restaurant
View full review
Loss:
$66
Cons:
  • I deserve a full refund for the incorrect food

Preferred solution: Full refund

1 comment
Guest

Tip better..

Blake S Xvj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible delivery

Did not want to deliver to door step and also was very verbally rude because they simply had a problem finding the address (from their words). Two people were involved delivering the food. One was extremely rude on the phone and the other was extremely rude delivering the food or lack there of.
View full review
Loss:
$5

Preferred solution: Driver to be fired. They do not deserve to have this job.

User's recommendation: I’m usually happy with this company and the service but the driver for this specific time was completely wrong in many different aspects. A five dollar tip for nothing.

Burney Xmc
map-marker Hastings, Michigan

Incorrect refund amount

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I paid over $60 and what came to my house was less than $15 worth of food. I want my Money back IMMEDIATELY for the items they did not have. I did not know these items were missing until they delivers a small amount of my order to my home. I called and they yelled at me and told me I was not right. I want my money back.
View full review
George M Njj

No food delivery last night

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The food I ordered &;;;;;;;;;;;;;;;;; was charged for on my MasterCard, credit card, last night, from Chipotle in WESTFORD, MA 01886, was never delivered.
View full review
Loss:
$25
Cons:
  • Not reliable

Preferred solution: Reimbursement & compensation

Eddye Nlv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Wrongful charges

DoorDash - Wrongful charges
I was wrongly charged in the month of september and october for some charges when i have never used doordash in life
View full review
Loss:
$20
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Richmond, Virginia

Complaint resolution

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I had a complaint about the food I received and they completely resolved the issue!
View full review
Junior W Piz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong address

My food never came to house my address is 426n3rdstreet please call 484387**** thanks
View full review
Loss:
$48
Pros:
  • Never received order
Cons:
  • Incompetent driver

Preferred solution: Full refund

Carlos M Ljk

Food was left outside on the ground.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was also missing an item from my order. He refused to go back for the missing item.
View full review
Loss:
$59

Preferred solution: Full refund

User's recommendation: Ask that the food is deliver to you, not left by the mailbox on the ground.

kevin b Cuy
map-marker Edmonds, Washington

Late order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Already 5 mins late with no help and no chat feature and not way to cancel order if it show up cold, nice bait and switch.
View full review
Loss:
$50
Cons:
  • Fact that i was scammed out of my order and my money

Preferred solution: Full refund

Margaret L Uec

Dasher didnt show up

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dasher did not show up at the restaurant to pick up the food!! We were waiting for an hour and the food did not arrive!!!
View full review
Cons:
  • Never delivered

Preferred solution: Apology

  • 1
  • ...
  • 591
  • 592
  • 593
  • 594
  • 595
  • ...
  • 1779