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DOORDASH - Rip Off

1.0
Details
DOORDASH - Rip Off
Charged me. No contact for over an hour. Took my $$. Text mishap & order lost. Repeatedly hung up as soon as machine answered. YOU OWE ME BIG TIME $$$$$
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Review
#1677052 Review #1677052 is a subjective opinion of poster.
Cons
  • This situation
  • Poorly manage orders on drivers
  • U are a con
Reason of review
Poor customer service
Loss
$25
Preferred solution
Convince me u care by gift cards dbl value
Tags
  • poor

DOORDASH - Called and got hung up on three times, in reference to being charged after canceling

Charged after canceling, got hung up on three times.
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Review
#1677019 Review #1677019 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Poor Problem Resolution

Problems with DoorDash

1.0
Details
I never received what I ordered. Kept going back and forth with the restaurant and they kept saying it was DoorDash that never picked up the order
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Review
#1677013 Review #1677013 is a subjective opinion of poster.

DOORDASH in Germantown, Maryland - Stealing money

1.0
Details
Door Dash has been charging me for services that I don’t utilize. I’ve tried to deactivate the account twice and according to my bank statements I’m still being charged. There is ABSOLUTELY NO OPTION on the app to delete my debit card. I don’t have another card to add in its place. I want to be rid of door dash, especially now. I called customer service and the phone disconnected, so my issue was not resolved.
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Review
#1676999 Review #1676999 is a subjective opinion of poster.

DOORDASH - Company advertises in area it is not able to service

1.0
Details
This company runs a scam where they advertise in areas that they have food available for delivery when there are no registered dashers in the nearby area. They then will charge your card and my food literally never got delivered...they were still looking for a driver 24 HOURS LATER!!! I was three counties away when I cancelled and it had still not been delivered.
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Review
#1676987 Review #1676987 is a subjective opinion of poster.
Cons
  • Disorganized
  • No out reach to the customer
  • Company practices
Reason of review
Poor customer service
Tags
  • Poor Problem Resolution
  • Trash

DOORDASH - THEY ALWAYS SCREW UP OUR ORDERS AND NOW THEY CALLED ME A LIAR!

DOORDASH - THEY ALWAYS SCREW UP OUR ORDERS AND NOW THEY CALLED ME A LIAR!
DOORDASH - THEY ALWAYS SCREW UP OUR ORDERS AND NOW THEY CALLED ME A LIAR!
I placed an order with Doordash ordering from 611 Steak house. we ordered 3 items 2 orders of sirloin tips and a 1/2 lb hamburger All were order and in capital letters "PLEASE SUBSTITUTE SWEET POTATOES FOR BAKED POTATOES." WE ARE DIABETIC AND CANNOT EAT WHITE POTATOES!!! FIRST THEY DIDN'T REPLY. Then they said the order was sent correctly then Doordash said i was lying!!!! I sent them a copy of the order email that clearly shows we requested SWEET POTATOES! A copy of the order is attached for your reference. Basically Doordash and 611 totally suck! MAYBE THEY SHOULD RENAME THEIR COMPANY TO "DORKDASH"......THATS WHAT THEY ACT LIKE
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Review
#1676986 Review #1676986 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund

DOORDASH in Perkasie, Pennsylvania - I received the wrong order

I received someone else’s order from a different restaurant. I called and it was resolved.
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Review
#1676947 Review #1676947 is a subjective opinion of poster.
Reason of review
Problem with delivery

DOORDASH - Oct 7 you detuct my money and you guys went down i didnet get my order

1.1
Details
On oct 7 i order pizza pizaa and you guys cut my 18.78 dollars and then you website went down , n it was shoing nothing , what the *** i today i cant even see my order on app but i didint get my money back , i need my money
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Review
#1676936 Review #1676936 is a subjective opinion of poster.
Pros
  • Speed of delivery
  • Drivers are nice usually dependable service
Cons
  • App not working
  • So many fees
  • Overcharged
Reason of review
Poor customer service
Loss
$19
Preferred solution
Full refund
Tags
  • Bad Customer Service

DOORDASH - Order was cancelled

1.0
Details
I waited over an hour for food from subway that is right in my town. Only to have them te me that the order was cancelled because the restaurant was closed, which I know is not true. Now my card has been charged and I want the money refunded asap
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Review
#1676921 Review #1676921 is a subjective opinion of poster.
Cons
  • Cancelled by doordash
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Full refund

Terrible. 40 minute wait time to speak with someone and could not understand the person. And also wanted to put flat on me. No more doordash for me.

1.0
Details
I just placed an order at Qdoba Mexican eats. The food was delivered in Boston Massachusetts and I'm in Charleston South Carolina. How do I get my money back?
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Review
#1676916 Review #1676916 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$26
Preferred solution
Full refund