Unclaimed
DOORDASH
Reviews and Complaints
5.1M
CLAIMED LOSSES
24.1K
TOTAL REVIEWS
1.2M
PAGE VIEWS
97
ISSUES RESOLVED
DOORDASH Reviews
*** always
Cold food drivers picking up multiple orders before delivering the orders that they have which makes other peoples food cold it makes you tip previous to the delivery which makes no sense
User's recommendation: Just go get it yourself.
ID
Location
New York, New York
New Reviewer
Food was ruined by driver
Our food was delivered early, in sub freezing weather, but there was no knock or ringing of the doorbell. Instead, an email was sent, which we were not watching for, so the food sat for over an hour before we realized it had been delivered. When I wrote the company on the website to raise the issue, the response was that they would pass the information along to the restaurant, but the restaurant had done nothing wrong.
User's recommendation: be very precise in your directions, or better yet, use grubhub.
ID
Loss
$68
Preferred solution
Let the company propose a solution
A charge on my credit card that was not mine
I am not a customer. Someone charged my credit card in the amount of $173.74 was not my order. The charge was on 12-20-21 * ***233546* * **12 card 1749 Merchant Category Code 5812. I called on 1-7-21 and was told that they would get back with me in 24 hours by email. I haven't heard from them. This amount should be credited me. However, I had to cancel my card because of another fraudulent charge. I haven't received my new card. Send me a check. Call me at 618-281-****. My address is: Joyce Fisher, 27 Lookout Drive, Columbia, IL 62236. Joyce Fisher
ID
Location
Waterloo, Illinois
New Reviewer
Comlaint
Received pizza from papas John because the their new ad advertising as New York pizza style and the bread was just as thick as usual. I only ordered it because of the new Ny style. The pizza was horrible.
ID
Location
Chattanooga, Tennessee
Loss
$55
Preferred solution
Full refund
Working
Im wondering how far long my process is for being able to work the company. I am ready and eager to start already.
ID
Location
El Paso, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerReceive notice my Acct has been compromisedOk
Im a former door dasher, I have been under workman comp . Im not active working for door dash , I recieve notice that someone is using my Past Acct.
ID
Preferred solution
For my personal information to be blocked It has been compromise At this time for over 6 months, I have not been actually active due to injury.
New Reviewer
Got charged
I got charged for an order canceled for $76 I need this back cant afford this *** I ordered it got accepted then was canceled
User's recommendation: Scam!!!
ID
Location
Chico, California
Loss
$76
Preferred solution
Full refund
Order lost
My order said it was dropped off. I looked everywhere including next door and it was not there. I have not used doordash since because I do not trust the doordashers anymore. I have had a lot of friends that get their orders stolen.
User's recommendation: Don’t order doordash.
ID
Location
Romeoville, Illinois
New Reviewer
Useless people
They refused to give me the original date where I was hired as a Dasher for unemployment reasons. I am not responsible for paying back almost $14,000 because you will not give you this information I am filing a lawsuit
ID
Cons
- Customer service on phone
- Completely useless dasher customer service
Loss
$14
Preferred solution
My info and infirm you of lawsuit
New Reviewer
Complaint
I actually subscribed to dash pass and still getting charged for the service and my orders aren't being delivered.
ID
Location
Kaukauna, Wisconsin
New Reviewer
Customer service
Called about how it wont let me log in customer service did nothing but say having problems with app today.
ID
Location
Philadelphia, Pennsylvania
New Reviewer
Wrongful payment
I am being charged on credit card although I have multiple gift cards that family purchased as gifts for the holidays!
User's recommendation: Be careful.
ID
Location
Grand Rapids, Michigan
Doordash
Doordash drivers personal information is not protected. They are able to call dispatch with a false report and get information on the driver. I know this not only am I a driver but my daughter is as well
ID
Location
Dubuque, Iowa
New Reviewer
Over charge all the time
Over charge quite frequently just happened again today a couple of minutes ago. Therefore I would like someone to call me to share with me why this is a constant occurrence on your end.
ID
Location
Silver Spring, Maryland
Product
Doordash Food Delivery Mobile Application
Pros
- Believing that i was about to eat food
- Drivers on time
Cons
- Being truthful about price
Loss
$40
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNOT getting my delivery !!!!!
This is the second time in a row that delivery driver has not bothered to get hold of me. I have a sign on my door telling them to CALL me with the number, instead they try to txt my BROKEN cell phone ! I am upset, want to cry at being this vulnerable to some dimwit who can't read a *** sign. Im not able to go out, disabled and RELY on people to do their jobs. You have got to do something about this. The area is Arlington WA for Walmart delivery. Please tell me you have actually done something about this. I am so sick of apathy. Your drivers MUST deliver the *** groceries its their JOB. My eggs better not be broken and my apples bruised with so much transferring to a second driver.
User's recommendation: complain to walmart so they quit doordash.
ID
Location
Bothell, Washington
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