DoorDash
Reviews and Complaints
Payment issues
- App always down
- Too many technical difficulties
Preferred solution: Full refund
User's recommendation: Answer the phone. Someone needs to be able to handle issues if you don’t charge correctly
Food Never Arrived
Preferred solution: Deliver product or service ordered
DON'T DO IT! Try Favor or something else
- Deliver food usually
- Do not know if they charged you or not
Preferred solution: Full refund
Fraud
Preferred solution: Full refund
User's recommendation: Do not use doordash
Food missing
Preferred solution: Apology
User's recommendation: check your delivery items before the driver leaves
I never got my refund!
User's recommendation: Be careful! You won’t always receive your refund and they aren’t accurate with which locations are opened or closed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDriver didn't deliver food and won't answer
- Driver didnt show up
Preferred solution: Full refund
Wrong food. Just paid $60 for a salad
Error account disabled
Driver hit and ran my daughters car
Wrong addresses
Preferred solution: Full refund
User's recommendation: Don’t use DoorDash
I didnt get my food
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDriver didn't deliver food and won't answer
Preferred solution: Full refund
I didn't receive payment for my order
- I need my money
Preferred solution: Pay for the order that was picked up
I have not received my order.
Preferred solution: Full refund
User's recommendation: Never use them
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I have been having the same problem since last summer. I keep every month getting charged for Dash Pass.
I have e-mailed multiple times and called and they refund me but I keep getting charged. I will be calling today to talk to a supervisor.