DoorDash
Reviews and Complaints
www.doordash.com
Harry I
Lost my apt want to start back dashing.
No contact with a service person.
Crystal W Aes
Door dash isn't working
Door dash is noy working we are a few sitting here at the hot spot theres no orders no addresses and im losing money and not my fault and i can't afford to lose so please let us kniw whats going on
opal c Bnk
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Verified ReviewerCompleted order but didn’t get paid
The app crashed and would not let me slide that the order was delivered at 6:45. The app would not let me proceed to clear the current order, continue future orders or cancel out door dash. I want to be compensated for my order.
Reason of review:
Poor customer service
Preferred solution: Full refund
Shanyah Pxn
Food not delivered
I ordered my food at around 11:50 I expected it to be delivered to my home per the ETA provided on the app which was about 12:25. I waited until 12:40 and never got anything and sat on hold for 54 minutes. I went to the place that had my food and picked it up myself. I did see that $10 credit was added to my account which I personally do not think that was a good enough compensation seeing as how I ordered food, wait almost an hour for it to be delivered just to pick it up myself. My time was wasted and I feel like this could have prevented me from ordering if I knew the ETA was so inaccurate.
Loss:
$20
Pros:
- Convenient
Cons:
- Horrible delivery service
Reason of review:
Problem with delivery
Preferred solution: Let the company propose a solution
Adam L Xhn
Detroit, Michigan
Support
I am a driver cannot get customer info to make delivery ur app crashes not letting me sign in
Anonymous
Houston, Texas
Didn't get all items
Got 2 large fries from McDonalds and only got one plus cant even contact corporate.
Lewin Jds
Riverside, California
I was supposed to get free service today
I received an email stating today would be free of service charge but was charged anyway I would like it reversed thank you
Samira M Sug
Food order
Food delivered Tasted not fresh or not properly cooked
Loss:
$27
Cons:
- Poor quality food delivered
Preferred solution: Full refund
Jamie G Gqd
It won’t let me start dashing
Says my password is wrong and I go and redo a new password and it still says it’s wrong
Abdulai K
Bought a new phone unable to connect to app
Bought a new phone unable to connect to the app
Ryan W Lws
Orders didn't go through
Im waiting to hear back regarding orders for gift cards that did not go through.
Preferred solution: Deliver product or service ordered
Armando V Ylk
Activation
It not resolve yet. I need to activate back my restaurant La Scarola restaurant 721 west grand av Chicago illinois 60654 phone 312-243**** Open from 5 to 9:30 for the next 2 weeks after that 5:00 to 11:00 pm
Pros:
- Menu ordering is ok
Jennifer S Xdu
Gift cards
On hold for over 30 minutes only to be told three different stories in regards to when we could speak to a supervisor. Was told Supervisor would call back in an hour. Its been longer than an hour and no phone call. DoorDash required me to put a credit card on file for my son to use his GIFT CARD however I was reassured I would be able to delete the card. Card cannot be deleted. Unbelievable. Will be calling back until issue is resolved. ubereats is the way to go folks!!!
Cons:
- You all suck
- That they refuse to accept my money with no reason
Preferred solution: Full refund
Anonymous
Memphis, Tennessee
Order never come
I will never order from you guys again. I want a refund
Samara D Got
Houston, Texas
Never received my food and left at someone else home
Dasher left my food at someones home I needs my money refunded
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