Harry I

Lost my apt want to start back dashing.

No contact with a service person.
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Crystal W Aes

Door dash isn't working

Door dash is noy working we are a few sitting here at the hot spot theres no orders no addresses and im losing money and not my fault and i can't afford to lose so please let us kniw whats going on
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opal c Bnk

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Verified Reviewer

Completed order but didn’t get paid

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The app crashed and would not let me slide that the order was delivered at 6:45. The app would not let me proceed to clear the current order, continue future orders or cancel out door dash. I want to be compensated for my order.
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Reason of review:
Poor customer service

Preferred solution: Full refund

Shanyah Pxn

Food not delivered

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DoorDash - Food not delivered
DoorDash - Food not delivered - Image 2
I ordered my food at around 11:50 I expected it to be delivered to my home per the ETA provided on the app which was about 12:25. I waited until 12:40 and never got anything and sat on hold for 54 minutes. I went to the place that had my food and picked it up myself. I did see that $10 credit was added to my account which I personally do not think that was a good enough compensation seeing as how I ordered food, wait almost an hour for it to be delivered just to pick it up myself. My time was wasted and I feel like this could have prevented me from ordering if I knew the ETA was so inaccurate.
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Loss:
$20
Pros:
  • Convenient
Cons:
  • Horrible delivery service
Reason of review:
Problem with delivery

Preferred solution: Let the company propose a solution

Adam L Xhn
map-marker Detroit, Michigan

Support

I am a driver cannot get customer info to make delivery ur app crashes not letting me sign in
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Anonymous
map-marker Houston, Texas

Didn't get all items

Got 2 large fries from McDonalds and only got one plus cant even contact corporate.
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Lewin Jds
map-marker Riverside, California

I was supposed to get free service today

I received an email stating today would be free of service charge but was charged anyway I would like it reversed thank you
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Samira M Sug

Food order

Food delivered Tasted not fresh or not properly cooked
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Loss:
$27
Cons:
  • Poor quality food delivered

Preferred solution: Full refund

Jamie G Gqd

It won’t let me start dashing

Says my password is wrong and I go and redo a new password and it still says it’s wrong
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Abdulai K

Bought a new phone unable to connect to app

Bought a new phone unable to connect to the app
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Ryan W Lws

Orders didn't go through

Im waiting to hear back regarding orders for gift cards that did not go through.
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Preferred solution: Deliver product or service ordered

Armando V Ylk

Activation

It not resolve yet. I need to activate back my restaurant La Scarola restaurant 721 west grand av Chicago illinois 60654 phone 312-243**** Open from 5 to 9:30 for the next 2 weeks after that 5:00 to 11:00 pm
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Pros:
  • Menu ordering is ok
Jennifer S Xdu

Gift cards

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On hold for over 30 minutes only to be told three different stories in regards to when we could speak to a supervisor. Was told Supervisor would call back in an hour. Its been longer than an hour and no phone call. DoorDash required me to put a credit card on file for my son to use his GIFT CARD however I was reassured I would be able to delete the card. Card cannot be deleted. Unbelievable. Will be calling back until issue is resolved. ubereats is the way to go folks!!!
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Cons:
  • You all suck
  • That they refuse to accept my money with no reason

Preferred solution: Full refund

Anonymous
map-marker Memphis, Tennessee

Order never come

I will never order from you guys again. I want a refund
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Samara D Got
map-marker Houston, Texas

Never received my food and left at someone else home

Dasher left my food at someones home I needs my money refunded
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