San Jose, California
Not resolved
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time

Doordash is a good service if you want the food ASAP. Every, and I mean every time, you schedule something to be delivered it is absurdly early.

They delivered dinner 45 minutes before the schedule time, and I refused the food because it would be ruined left sitting for nearly an hour before my family got home.

I contacted doordash support and it was without a doubt the worst experience I've ever had.

They were slow, rude and their solution was to refund half the cost of the food I never took delivery of. I have not deleted the app and will never use them again.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $25.

Preferred solution: Full refund.

DoorDash Cons: Way early food, Poor customer service, Unprofessional.

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