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Doordash Dasher Mobile Application Review

I am a dasher and my app completed the order before I was done and I had no way of contacting the customer to give them their order I have their order and I can deliver it but I need my last order information in 30 mins
#1025979
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Doordash Delivery Service Review

You didn't deliver our food. Make sure you don't change my card.
#1025327
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The driver named Ringo text me and said he was going to be late because it was raining. I told him I had to be at school at noon ( the ETOA said 11 am) and politely asked if I needed to cancel the order. One of his rude responses was "you can contact DoorDash, it's not...
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1.0
#1025050
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I placed an order at 10:08 a.m. I received an email that the order was being prepared, and would arrive at my home in 40-50 minutes. At 11:56 a.m., I decided it has been close to 2 hours, and still no phone call, or delivery. I tracked the order, and it shows the order...
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Anonymous
Anonymous

SAME PROBLEM -SAME STORY... 7PM DINNER ORDER. WEST HILLS CA

1.0
I didn't like
  • Missing food
#1022801
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Doordash Food Delivery Mobile Application Review

2/3 times I've ordered I've gone through the whole process and it says that the restaurant is closed. Why the heck can't a "data-driven" tech company not alert customers hat a restaurant is closed prior to their placing an order. What a joke. I hope UberEATS destroys them.
1.8
Details
Product or Service Quality
Reliability
Value for money
Website
#1022211
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You know why they cancel so many orders? Because they have NO relationship with many of the restaurants! They somehow got themselves attached to my Google listing and advertise they deliver MY food. And using a 2 year old menu. Run far away from them, if they are...
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Anonymous
jpj

You are 100% correct. They do this in every city they operate in. I wish restaurants like you would file formal complaints and get them shut down. Restaurants being scammed by...

I didn't like
  • Unethical business practices
#1022028
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Doordash is the WORST food delivery service on the planet. They either screw up your order, your order arrives an hour late, or they're missing items. This happens 10/10 times. I am stunned that this food delivery service is still operating. Someone should shut them...
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Anonymous
Anonymous

Overcharge! Ripoff! Scam!Ordered a couple of sandwiches from Schlotsky's and it ended up costing 40 bucks! Never again will these ***-artists get my money. There are much more...

I didn't like
  • Worst food delivery service on the planet
#1021264
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Doordash Delivery Service Review

First time order. All went according to their app until they texted me restaurant was closed about the time I expected the delivery to arrive. I checked with the restaurant directly and they were not closed. DD promised a delivery credit which I have not received. 5 to 10 days for by credit card to be refunded. Hope they stay in business that long
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Turnaround Time
Value for money
Website
I didn't like
  • Misinformation
  • Delays in crediting account due to their errors
#1020986
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Doordash Delivery Service Review

Awful. Took more than one hour for good. Soggy bread, one entrée was wrong, one didn't have everything with it such as rice. They substituted a homemade praline pie for a crappy sugar cookie. And furthermore I was charged three times for one order because they said that's the way they work their pre-authorization system or something *** like that
1.2
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1020743
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DoorDash - Fail to deliver
Today I ordered lunch on doordash at 10:07am to make sure that I received my food when my break started at 11:00am. I received a cancellation email at 11:04am saying that the restaurant is closed and that they will refund me my money and credit me 5.99 as well. A...
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Anonymous
Anonymous

They are always claiming a restaurant was closed when it wasn't. Or that there was an emergency at the restaurant, when the simple fact is, they screw their drivers as often a...

Anonymous
l21d5

Be careful with those credits. Everytime they screw up, which is pretty on every order, they issue credits. After issuing you credits for THEIR MISTAKES, they will deactivate ...

1.0
I didn't like
  • Lying and unresponsive manager
  • Mailed promo deal not honored
#1020334
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