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DoorDash - Food never showed up!

Said they would call dasher and call me back
1.5
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1383086
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DoorDash in San Francisco, California - Terrible customer service

After waiting for 2 1/2?hours for an order I was #119 in line for a chat with customer service. I got the phone number from another website. Two calls and 45 minutes later I got my order and a $10 credit. Very bad service and even worse customer service.
1.9
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
I didn't like
  • No reordering when system is closed on restaurants side
  • Worst food delivery service on the planet
  • Blaming drivers for issue in app
#1383063
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DoorDash - Cant log in

Since an order last night
#1382962
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DoorDash - Took my money and no food

Never showed up wit my food and took my payment
1.5
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1382941
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DoorDash - She was nice in very helpful

I told her my concerns she did here job looked up my information in got the job done
#1382831
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Resolved
I do not recommend ordering from doordash. They say declined card but then again they take your money and they do not want to refund it. They make sure that they can't find past orders so they won't have to return a payment. Never received my food neither. Stick with...
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1.6
#1382824
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DoorDash - Nothing got worked out

DoorDash - Nothing got worked out
Someone called me from door dash & said I qualified to receive $300 Tuesday for all the deliveries I did since I’ve been with the company but I never received it & now everyone acts like they have no idea of what’s going on
#1382823
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DoorDash - Horrible

Rude not helpful at all
2.0
Details
Customer service
Staff
Website
#1382749
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DoorDash - Card help

Restaurant told me I could place order through DoorDash. Did not work when I logged onto app. Called and they asked me if I had a different restaurant in mind. No, only going through door dash for this one restaurant.
#1382727
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DoorDash - My account cant end the dash

DoorDash - My account cant end the dash
DoorDash - My account cant end the dash
I cant end my dashhhh!!! Can you guys refresh it for me
#1382654
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