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My family and I never really get the opportunity to order take-out- it's a privilege. This company charged us $15.48 for a "selection fee" and when I looked online for a phone number so I could cancel the order and pick it up, I could not find it. When I called, they...
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Anonymous
Anonymous

First, you have to agree to the cost when you submit the order. You had opportunity to not place it, they give you an itemization before you place it.So that's on you, take so...

#982661
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Doordash Delivery Service Review

I will never use door dash again. I ordered food three and a half hours ago and it still has not arrived. This is my first time using door dash and it'll be my last. The customer representative I spoke to was very nice and did the best he could to help, but we spoke an hour ago and my food still isn't here.
1.3
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Website
#981530
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Doordash Delivery Service Review

Estimated order time 45 minutes. Order status updated to delivered at 55 minutes, with no food delivered. DoorDash customer service explained that it had been passed to another driver who was 4 minutes away from the restaurant. 1:15 still no food. Offered a $10 credit on future purchase. That won't happen
2.8
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Website
#981365
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Doordash Delivery Service Review

DoorDash - Simple Review #1482874213
DoorDash - Simple Review #1482874213
DoorDash - Simple Review #1482874213
I got charged for an order that was never delivered nor is it in my recent order history but was charged $16.55 for never receiving any food.
2.2
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Website
#980592
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DoorDash - Unpaid bonuses for referral !
DoorDash - Unpaid bonuses for referral !
I refere over 10 people to drive with door dash & they are denying my referral bonuses I have submitted pic from my app with people I refere been contacting them since December 3rd with no success in the last email they send me they said that they did not locate any of...
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Anonymous
Sloan

The same thing happened to me. I had two guys sign up when the bonus was $1500 if they did 150 deliveries in 60 days. Now that the 60 day is up one of the guys had around 170 ...

Anonymous
Anonymous

Yup Door Dash is notorious for false advertising.They never pay the hourly guarantees and send you all over town. The people that founded the company don't know jack about man...

#980553
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Short Review on December 26, 2016

Keeps declining my credit cards
5.0
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#980055
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Place an order on Christmas for lunch for 3 people at a local burger joint only to wait an exorbitant amount of time (1hr+) to get an update the driver was only just then arriving at the restaurant. Meanwhile when I placed the order initially it was a 50min estimated...
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1.5
#979528
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Doordash does not pay their contracted delivery people as promised

I worked for this unscrupulous company on a delivery promotion and was never paid, even after providing them with documentation that I was not paid. DOORDASH JUST DOES NOT CARE ABOUT CUSTOMERS!!! From the complaints I have read, this company does not value it customers or the independent contractors who deliver the food. THIS COMPANY HAS DEMONSTRATED THAT THEY ARE RIP-OFF ARTISTS!! DOORDASH CUSTOMER SERVICE IS A BAD JOKE... Doordash does not pay ALL their contracted delivery people as promised IF YOU ORDER FROM DOORDASH AND HAVE A BAD EXPERIENCE IT MAY NOT BE THE INDEPENDENT DELIVERY PERSON'S FAULT. I worked for this unscrupulous company on a delivery promotion and was never paid, even after providing them with documentation that I was not paid.
#979382
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Doordash Website Review

I ordered food from the website and waited for over an hour. The driver called me 15 minutes after the food was supposed to be delivered to tell me that the restaurant never got my order and that HE was upset because he gets paid on the order!! There is no phone number to call, I couldn't hit the refund button because the order was sent to the restaurant. This website sucks!!!
1.0
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#978370
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Doordash Customer Care Review

Horrible customer service. Orders are very often extremely late, support does not respond in the chat, drivers drop off other orders after yours has been picked up so food sometimes arrives cold.
2.2
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Website
#977001
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