order food service customer customer service delivery money driver door app

Zero cares about customers | DOORDASH review from San Antonio, Texas

This is from my survey submitted to DD: I cannot believe the lack of customer service and appreciation. It is extremely frustrating and disheartening that a regular customer would be treated this way. I waited for 2.5 hours for my food. I waited patiently for 1.5 hours before texting the delivery person. No response. Called. No answer. Called customer service who was able to contact driver and let me know after 2.5 hours my order would be cancelled. She said the best thing she could do is offer me a credit to my account rather than a refund. I am who reached about my order, not a single person involved in this transaction cared except for me. And then to top it off, I get a response that my situation does not warrant any additional credit for 2.5 hours I waited, the phone calls I had to make just to get some answers! Thanks DoorDash, you really know how to treat customers. This whole experience was disgusting.
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Review
#1529240 Review #1529240 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Poor customer service

4 años | DOORDASH review

1.0
Details
4 años - DOORDASH review
Quiero instalar la app y no me deja pongo un correo y una contraseña y me dice k esta mal por favor ayudenme quiero ser miembro de ustedes para
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Review
#1529237 Review #1529237 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

Dashpass refund | DOORDASH review

Cancelled dashpass due to lack of necessity.
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Review
#1529233 Review #1529233 is a subjective opinion of poster.

I'm a Dasher red card declined | DOORDASH review

I was told red card decline to call support
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Review
#1529128 Review #1529128 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

Never got a refund | DOORDASH review

Was refused a refund because they said food was delivered successfully and it was not.
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Review
#1529109 Review #1529109 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Return, Exchange or Cancellation Policy

I didn’t get my $20 credit | DOORDASH review

1.0
Details
just call just call just call
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Review
#1529108 Review #1529108 is a subjective opinion of poster.
Reason of review
Problems with payment

Didn’t get all my food | DOORDASH review

2.8
Details
Happens all the time. Going with grub hub
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Review
#1529103 Review #1529103 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Not as described/ advertised

I cant place my order | DOORDASH review

1.9
Details
When I Submit Order I keep getting an Error Message to try back later
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Review
#1529100 Review #1529100 is a subjective opinion of poster.
Product
Doordash Mobile Application
Reason of review
Order processing issue

Late delivery | DOORDASH review from Toronto, Ontario

I received my order hour and fifteen minutes late
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Review
#1529095 Review #1529095 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

Finishing my application | DOORDASH review

I sent a new email to finish my application
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Review
#1529064 Review #1529064 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application