DoorDash Reviews and Complaints
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DoorDash - Food was never delivered
Food stated it was almost here over a hour ago. The driver is not answering the phone and when I select the option to state my food never arrived it ask me to start a chat and someone will help me immediately. Guess what, the chat option won’t even work. Now it’s 10:15 and I have no other options for delivery! This is so unprofessional and disorganized
Review
Service
Cons
- No customer service to discuss food that was never delivered
Reason of review
Problem with delivery
Preferred solution
Full refund
DoorDash in Sacramento, California - Food sat on restaurant counter for 39 minutes
Food was supposed to be delivered in 45 minutes (about 7:15 pm). At 7:30, called restaurant Dannette Brick Pub & told us food has been sitting on their counter 30 minutes. Food ice cold, french fries disgusting. Spent $48.00 for extremely poor food & service which I would have sent back had I been in the restaurant.
Review
Service
Reason of review
Problem with delivery
DoorDash in Columbus, Ohio - Worst
Worst one out there ever! Rude customer service and thieves!!
Review
Service
Reason of review
Poor customer service
DoorDash - “Busy”
I’m so sick of tired every time I try to work for doordash and it appears but I never get any orders... this is *** me off fix your ***
Review
Reason of review
“Busy”
Preferred solution
Fix it...
Want to work for doordash
Hi I would love to work for doordash I have my account ready but I can't finish my account because it says that you guys are not hiring in my area and it's been many months since that's been like that and I have talked to other people and they have just been hired why am I not being able to get hired to finish my application sincerely wanting to work for doordash
Review
Reason of review
Bad quality
DoorDash in West Lafayette, Indiana - Like I said I haven’t received my order yet
I haven’t been able to talk to anybody on Door dash yet. I just called the restaurant and they said that food is ready but no one has come to pick it up yet.
Review
Service
Reason of review
Problem with delivery
DoorDash in Englewood, New Jersey - Tired of waiting for drivers to pick up other people’s orders
I place my order. It’s says 30-40 min. 45 min later. My order hasn’t even left my restaurant. I txt the driver. And he says he’s waiting for another order. He has two deliveries. That’s unacceptable. It has happened to me now 7 times. There should be an option to get a driver with just your order. I don’t need to wait 90 min to get my food from 4 miles awY. Ill go pick it up myself and eat in 15 min instead of almost 2 hours. My food is always cold when this happens. And then I complain about it in the app and nothing happens.
Review
Service
Reason of review
Problem with delivery
DoorDash in Houston, Texas - Didn’t feel like waiting 10 to 15 minutes to speak with someone.
You list a restaurant by the name of La Hacienda in Cypress Texas has been closed when they are actually open and you do not have a relationship with them.
Review
DoorDash in Phoenix, Arizona - Refund concern
I am very grateful for the customer service you guys have. I had a bad delivery experience and the person helping me handled it very smoothly and quickly.
Review
DoorDash in Las Vegas, Nevada - Bad food want refund
I am done with them ... customer service is substandard
Review
Reason of review
Damaged or defective
Loss
$35
Preferred solution
Full refund
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