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Inept customer services

1.0
You continue to charge me for the membership I canceled in September. Please refund three months of charges immediately. I have spoken to your so called customer service people and they just keep transfering me to other people with no resolution. Maria C Rocco /(830)344-****

User's recommendation: I have not had a response from DoorDash.

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#4184822 Review #4184822 is a subjective opinion of poster.
Pros
  • Lots of restaurant options
Cons
  • No comensation for customers time or money
Loss
$30
Preferred solution
Full refund

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Verified Reviewer New Reviewer

HORRIBLE CUSTOMER SERVICE!!

Never received my order, only drinks.. got into a argument with the dasher, door dash contacted me personally told me Id get a refund but never did.. contacted them for a week straight waiting for their specialist to contact me.. never did. HORRIBLE customer service & refund policy!! Still yet to receive a email or phone calls.. My bank came to the rescue !! Disputed & waiting on a refund

User's recommendation: Over all a decent app but horrible customer service & always the run around with anything.. never takes accountability for their screw ups.

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#4183828 Review #4183828 is a subjective opinion of poster.
Pros
  • Able to message the dasher
  • Able to call the dasher
Cons
  • Horrible refund policy
  • Horrible customer service
Loss
$42
Preferred solution
Full refund

Pissed

Trying to charge me 9.99 for a service I didnt sign up for I canceled my service now cuz I dont trust you thank you for the hassle

User's recommendation: Check your account all the time.

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#4183699 Review #4183699 is a subjective opinion of poster.
Location
Los Angeles, California

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Unauthorized charges

I just noticed you have been billing me $9.99 a month on my Visa card. I did not authorize this and do not have an account with you!
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#4183606 Review #4183606 is a subjective opinion of poster.
Preferred solution
Full refund

Pie left in parking lot of a golf course in a parking stall

1.0