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I am appalled at what I've gathered is their "official" way of righting a wrong... 1. Late?: If you're delivery is over an hour they late they only offer you a delivery fee in credits, this ranges from 1-7 in credits and NOT a refund. 2. Missing an item?: If you're...
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Anonymous
Kingpark

I wonder if they ever contact customers who have been scammed by them? They suck. Its a crime.

user25372791
Anonymous

And the real kicker here is that they continually screw up and then push hard to give you door dash credits in lieu of a refund to your credit card. What they don't tell you i...

1.3
I liked
  • Delivery guy
I didn't like
  • Missing meals
  • Customer service
#784164
Reply to reviews
Doordash - Deceptive Delivery!
Doordash - Deceptive Delivery!
Doordash - Deceptive Delivery!
Doordash - Deceptive Delivery!
Doordash - Deceptive Delivery!
Doordash - Deceptive Delivery!
Doordash - Deceptive Delivery!
Doordash - Deceptive Delivery!
Doordash - Deceptive Delivery!
Doordash - Deceptive Delivery!
Doordash - Deceptive Delivery!
Doordash - Deceptive Delivery!
Doordash - Deceptive Delivery!
Doordash - Deceptive Delivery!
Doordash - Deceptive Delivery!
Doordash - Deceptive Delivery!
Delightful Delivery?! More like Deceptive Delivery! These guys jack up the prices on their menu items, while making it appear like they are the restaurants' actual prices. There are no disclaimers on the app that the prices are different, and the only evasive mention...
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Anonymous
Anonymous

Thank you for understanding how we feel as drivers:I posted this here as a review also on the site:DoorDash Abuse of Drivers - A response to a pissed customer - The truth abo...

Anonymous
Anonymous

Rip Off Business! (ROB)... They intentionally do not even have any way to contact them. My young daughter calls them, they charging my credit card number, without my permissi...

1.3
#612734
Reply to reviews
Doordash - Unacceptable
Doordash - Unacceptable
Ordered food for 3 people. Driver picked up the order then went to another house about 5 min away from my delivery location. Cool. It’s dinner time so I’m perfectly fine with that. My order would have been only 5 later than the time expected. Perfectly fine with that....
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user12520670
user12520670

Customers are very ungrateful, these are all underpaid independent contractors. They are given the option to decline to bring you your food at anytime. So if you get it, be gr...

user12520670
user12520670

good idea, go get it yourself!

#1121777
Reply to reviews

Doordash - The cal keeps being lost! i need someone to call me asap!

Doordash
#1166851
i am missing my weeks worth of pay! was told it would be there by yesterday and here i am Thursday and its STILL not deposited. The gentleman that called me yesterday said that it may have been a glitch in the system! but i bills so this is frustrating and I put in the work so I should get paid?!
Comment
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Doordash - Horrible experience

Doordash
#1168593
1.0
Details
The first order placed with doordash and the payment was taken but the order was not actually placed. After 25 minutes on the phone they claimed that my mailing address and billing address didn't match ... Which is false. $35 dollars spent and still no food.
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Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Doordash - Horrible

Doordash
#1169217
1.0
Details
Tried to use for the first time got canceled twice. Third time driver missed the delivery spot had to chase him down to meet him.
Comment
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Doordash - Frustrating

Doordash
#1167220
Multiple times now the food is picked up but takes a long time to get to house and is cold when it arrives. Impossible time getting ahold of anyone at DoorDash. Have spoken with restaurants and it’s not on their end, food prepared and picked up in a timely manner.
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I don't Think Doordash Is A Real Business?
I don't Think Doordash Is A Real Business?
Ordered a Stromboli pizza and some garlic bread sticks. After arriving more than a hour late, all I received was some kind of bread, NO PIZZA, no invoice and absolutely no accountability. That was my $49.64 experience with Doordash. Seems there is no phone number to...
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1.0
Product
#1163315
Reply to reviews
I placed an order at 5:35pm, with a quoted delivery time of 6:33pm. No order at 6:33, so I checked, and it said the order was in process, so I waited, and waited, and waited, and waited. At 7:25, the order was marked as delivered, but I never received it. Of course,...
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Anonymous
Anonymous

Lazy.Learn how to cook.You didn't mention anything too complicated there.

1.1
I didn't like
  • Customer service is the worst
#1122636
Reply to reviews
My family and I never really get the opportunity to order take-out- it's a privilege. This company charged us $15.48 for a "selection fee" and when I looked online for a phone number so I could cancel the order and pick it up, I could not find it. When I called, they...
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Anonymous
Anonymous

First, you have to agree to the cost when you submit the order. You had opportunity to not place it, they give you an itemization before you place it.So that's on you, take so...

#982661
Reply to reviews
I placed an order for delivery and was surprised when the restaurant only had a doordash option as I thought they had their own personal delivery person... Anyway I was always skeptical about a random person delivering food that was not associated with the restaurant...
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Anonymous
apepe

I used doordash few days ago. It shows delivery fee for free at list of restaurants.But it changed delivery fee for $6.99 when I login for payment, and it didn't tell me that ...

Anonymous
JordanJay

I placed an order and once I completed the order I received an oops response. I checked my account and found that door dash received the transaction without delivering service...

1.0
I didn't like
  • Fact that i was scammed out of my order and my money
#1044620
Reply to reviews
Driver shows hands me sack & off she goes saying she had more deliveries to make .. I get upstairs to my apt & to my dismay 1. My sides printed on confirmation receipt are not in sack 2. Food is horribly cold - I have no micro (thats why i utilize svcs like DD) 3. I...
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2.1
#1154918
Reply to reviews
Delivery was from a restaurant 5 minutes away from us. The driver drove right by our house - and kept driving until he got on the highway far beyond our area. He didn't call us until he had already passed our house - even though my husband was waiting outside. He then...
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1.0
I didn't like
  • Worst possible service
#1149322
Reply to reviews
I'm incredibly disappointed with the customer service at DoorDash. One of their cyclists broke our door window, threatened to punch my guts out, spat on my husband, verbally harassed us, all while my 5 year old son was in the back seat. I filed a police report, tried...
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Anonymous
Torrez

Door dash has become very hard up for money. Drivers are not even making 6 dollars an hour. Customer driver would really appreciate cash tip.

Anonymous
William

You, in a car, allowed a bicyclist to get away with that ?You = 2 Tons , 4 wheels, 120 mph capability, multiple individuals on boardIt = 150 pounds, 2 thin wheels, 20 mph max....

1.0
I didn't like
  • Not taking responsibility for this situation
#1136154
Reply to reviews