I am appalled at what I've gathered is their "official" way of righting a wrong... 1. Late?: If you're delivery is over an hour they late they only offer you a delivery fee in credits, this ranges from 1-7 in credits and NOT a refund. 2. Missing an item?: If you're...Read more
Delightful Delivery?! More like Deceptive Delivery! These guys jack up the prices on their menu items, while making it appear like they are the restaurants' actual prices. There are no disclaimers on the app that the prices are different, and the only evasive mention...Read more
Ordered food for 3 people. Driver picked up the order then went to another house about 5 min away from my delivery location. Cool. It’s dinner time so I’m perfectly fine with that. My order would have been only 5 later than the time expected. Perfectly fine with that....Read more
Doordash - The cal keeps being lost! i need someone to call me asap!
i am missing my weeks worth of pay! was told it would be there by yesterday and here i am Thursday and its STILL not deposited. The gentleman that called me yesterday said that it may have been a glitch in the system! but i bills so this is frustrating and I put in the work so I should get paid?!
Doordash - Horrible experience
The first order placed with doordash and the payment was taken but the order was not actually placed. After 25 minutes on the phone they claimed that my mailing address and billing address didn't match ... Which is false. $35 dollars spent and still no food.
Doordash - Horrible
Tried to use for the first time got canceled twice. Third time driver missed the delivery spot had to chase him down to meet him.
Doordash - Frustrating
Multiple times now the food is picked up but takes a long time to get to house and is cold when it arrives. Impossible time getting ahold of anyone at DoorDash. Have spoken with restaurants and it’s not on their end, food prepared and picked up in a timely manner.
Ordered a Stromboli pizza and some garlic bread sticks. After arriving more than a hour late, all I received was some kind of bread, NO PIZZA, no invoice and absolutely no accountability. That was my $49.64 experience with Doordash. Seems there is no phone number to...Read more
I placed an order at 5:35pm, with a quoted delivery time of 6:33pm. No order at 6:33, so I checked, and it said the order was in process, so I waited, and waited, and waited, and waited. At 7:25, the order was marked as delivered, but I never received it. Of course,...Read more
I didn't like
- Customer service is the worst
My family and I never really get the opportunity to order take-out- it's a privilege. This company charged us $15.48 for a "selection fee" and when I looked online for a phone number so I could cancel the order and pick it up, I could not find it. When I called, they...Read more
I placed an order for delivery and was surprised when the restaurant only had a doordash option as I thought they had their own personal delivery person... Anyway I was always skeptical about a random person delivering food that was not associated with the restaurant...Read more
I didn't like
- Fact that i was scammed out of my order and my money
Driver shows hands me sack & off she goes saying she had more deliveries to make .. I get upstairs to my apt & to my dismay 1. My sides printed on confirmation receipt are not in sack 2. Food is horribly cold - I have no micro (thats why i utilize svcs like DD) 3. I...Read more
Delivery was from a restaurant 5 minutes away from us. The driver drove right by our house - and kept driving until he got on the highway far beyond our area. He didn't call us until he had already passed our house - even though my husband was waiting outside. He then...Read more
I didn't like
- Worst possible service
I'm incredibly disappointed with the customer service at DoorDash. One of their cyclists broke our door window, threatened to punch my guts out, spat on my husband, verbally harassed us, all while my 5 year old son was in the back seat. I filed a police report, tried...Read more
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