Sparks, Nevada
Not resolved
1.1
Details
0 comments

I ordered and Burger King cancelled. Door dash person didn’t respond for over an hour and only said Burger King cancelled and they would notify me.

I said wait my card has been charged. No response. I emailed door dash the next morning and still no response. I finally found a phone number for a real person.

Called and am told they will refund my money to my card but will take 5 to 7 business days. Or they will give me credit and it is available now. I’m very upset it has taken me so long to contact someone almost a week now and to be told my money is being held and can’t be returned in a timely manner. But if I want to try again I can use it now for food.

This is ridiculous. I will not use door dash again and I will tell my friends all about my inconvenience and frustration with door dash.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $100.

Preferred solution: An apology for wasting my time. Time is money .

DOORDASH Cons: Terrible customer service.

  • Horrible Serivce
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment