My doordash account was hacked, they went in and changed my email address so I couldn't do anything, and then they ordered $732 worth of alcohol to be delivered to a location I have never even been to. Terrible customer service, thank god I did not have my debit card attached to my account like many others did - they are out actual money.
If you look at their Facebook page, this is a BIG issue and they are clearly covering up a major data breach. The worst part about it is that since I can no longer access my account, I cannot go in and see what credit cards were attached to my account that may have been compromised.
Product or Service Mentioned: Doordash Account.
Reason of review: Poor customer service.
Monetary Loss: $732.
Preferred solution: Admit you had a data breach!.
DoorDash Cons: Customer service lied to me, Not taking responsibility for this situation.