State: Arizona City: Chandler Product: Doordash Delivery Service Clear all filters (3 of 5815 reviews match)
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DOORDASH in Chandler, Arizona - Order by mistake need to cancel one double order

4.6
Details
I’m not pissed. It was a glitch in the system. Order wouldn’t process and received a notification of a problem. Ordered again...first order went through as did the second. Restaurant called and we straightened it out. They advanced me to call you guys to get a refund which I did.
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Review
#1649225 Review #1649225 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Chandler, Arizona - Not a happy customer

I placed an order for dinner. I have waited over 2 and half hours for it. My dasher will not answer my call, he ignores it. And had not responded to several text messages about the order. My status bar has said “29-39 minutes for the last hour. I’ve tried called the customer service line and no answer. I want a refund on my order, it was expensive.
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Review
#1472459 Review #1472459 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue
This is the second time I used their service. Firs time was good as everything went smoothly. Second time- the driver forgot an item and ignored my contact informing him of missing product. All their automated texts are one-way only and useless to the customer. I have...
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1 comment
Anonymous
#1185768

We are easier to get in contact with via phone. 1-855-973-1040.

Review
#872786 Review #872786 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Mostly food delivered in a timel manner
  • Easy ordering
Cons
  • Driver ignored immediate advise of missing item
  • Missing items
Reason of review
Have a realiable method of contacting a 'live person' in the event something goes wrong with delivery. Very simple-but makes for unhappy results otherwise.
Preferred solution
Let the company propose a solution

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts