State: Arizona Product: Doordash Delivery Service Clear all filters (54 of 5815 reviews match)
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Support credited $10 which I won't use because I will never order from this Service again! They have hindu's answering the phones who can't speak english! That in itself is aggravating enough, let alone the delivery being over an hour late, cold and missing the drink!...
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Review
#906575 Review #906575 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • Missing drink
  • Delivery over an hour
  • Cold food
Reason of review
Problem with delivery
Loss
$24
Preferred solution
Full refund
Tags
  • Cant Speak English
This is the second time I used their service. Firs time was good as everything went smoothly. Second time- the driver forgot an item and ignored my contact informing him of missing product. All their automated texts are one-way only and useless to the customer. I have...
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1 comment
Anonymous
#1185768

We are easier to get in contact with via phone. 1-855-973-1040.

Review
#872786 Review #872786 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Mostly food delivered in a timel manner
  • Easy ordering
Cons
  • Driver ignored immediate advise of missing item
  • Missing items
Reason of review
Have a realiable method of contacting a 'live person' in the event something goes wrong with delivery. Very simple-but makes for unhappy results otherwise.
Preferred solution
Let the company propose a solution
1.3
Details
I ordered three pizzas to be delivered by DoorDash. I received my email confirmation. Since this was a "going away party" I called Famous Rays Pizza the Sunday evening (delivery was Monday 12:00 pm). Rays never go an order. I chatted with a DoorDash support person...
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4 comments
Ydoiworkhere
#1186126

You can schedule for ASAP or on a certain day and time.

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Review
#799933 Review #799933 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • Failed to deliver
  • I chatted twice to ensure my order was placed
Reason of review
Poor customer service
Loss
$89
Preferred solution
Let the company propose a solution

DOORDASH in Queen Creek, Arizona - No delivery, no attempt to make it right until too late.

1.0
Details
After my food was 45 minutes late, I finally got the guy on the phone to admit that the driver just disappeared without picking up the food. No apology, and they only refunded my money after I made a stink about it. Afterward, they only attempted to make this right when I made it clear that I would never use them again. Door Dash cares nothing for retaining good customers. App deleted. Good riddance, I hope you run out of business soon.
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Review
#767063 Review #767063 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Poor customer service