State: Arizona Product: Doordash Delivery Service Clear all filters (51 of 5474 reviews match)
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DoorDash in Chandler, Arizona - Order by mistake need to cancel one double order

4.6
Details
I’m not pissed. It was a glitch in the system. Order wouldn’t process and received a notification of a problem. Ordered again...first order went through as did the second. Restaurant called and we straightened it out. They advanced me to call you guys to get a refund which I did.
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Review
#1649225 Review #1649225 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Phoenix, Arizona - Missing order

The agent went mute, didn’t call me back and no resolution was offered
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Review
#1648989 Review #1648989 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Poor customer service

DoorDash in Phoenix, Arizona - Never received

1.0
Details
It says my order was delivered but I never was. My apartment number and phone number was even included and I never received a call from the door dasher, so I am now in assumption my pizza was stolen. I want my door dasher reported because there was never an attempt to deliver. She stole my property and Should be reprimanded for her actions. I now have to wait an additional hour for her lack of interest in delivering what was listed as my apartment number . I want a full refund from door dash.
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Review
#1648128 Review #1648128 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Phoenix, Arizona - Order never arrived

Your dasher never arrived never answered calls or messages.
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Review
#1646568 Review #1646568 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Surprise, Arizona - Unauthorized charges

They took care of charges and said I can no longer use door dash now
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Review
#1624174 Review #1624174 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problems with payment

DoorDash in Scottsdale, Arizona - Order taking 3 times the stated time

1.0
Details
Well it’s still 28 mins away and the dasher is not moving..... however I do have a credit on my account for 10$ but am hungry and the order was placed at 1604 it is now 1735 and as I said before the dasher is not moving
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Review
#1609670 Review #1609670 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Mesa, Arizona - So horrible

1.0
Details
I’ve placed an order at 10;45 and still no delivered
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Review
#1609278 Review #1609278 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Mesa, Arizona - Took my money

1.0
Details
Y’all took my money and I never got my order
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Review
#1572550 Review #1572550 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$13
Preferred solution
Full refund
Tags
  • Doordash Theft

DoorDash in Phoenix, Arizona - Address wrong

2.0
Details
Dasher could not be reached by phone to change the address so even though I called within five minutes of ordering the food and it takes an hour for delivery they just said they couldn’t change the address so I had to cancel off $60 order
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Review
#1568839 Review #1568839 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Tolleson, Arizona - Order was wrong again!!

1.0
Details
My order came wrong again. I call to fix the issue but no one answers.
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Review
#1564309 Review #1564309 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Fact i will never deal with them again
Cons
  • Can not reach customer service
Reason of review
Poor customer service
Loss
$54
Preferred solution
Full refund