State: Arizona Product: Doordash Delivery Service Clear all filters (54 of 5815 reviews match)
filters
State:
City:
Show
Product:

DOORDASH in Chandler, Arizona - Not a happy customer

I placed an order for dinner. I have waited over 2 and half hours for it. My dasher will not answer my call, he ignores it. And had not responded to several text messages about the order. My status bar has said “29-39 minutes for the last hour. I’ve tried called the customer service line and no answer. I want a refund on my order, it was expensive.
View full review
Review
#1472459 Review #1472459 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Scottsdale, Arizona - Charged for order I didn’t receive

1.0
Details
I was charged AGAIN and never received my door dash order. I had to call the restaurant MYSELF to figure out what happened. This is EXTREMELY poor customer service on the part of Door Dash. I expect a full refund to my card immediately. My frustration is due to the repeated poor service I have experienced with door dash as we have spent several hundred dollars through your service. To actually get to a customer service rep is like jumping through hoops and I’ve been on operated hold for a half hour. I will NOT be using this service any further and expect someone to contact me ASAP
View full review
Review
#1470581 Review #1470581 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Kingman, Arizona - Never received my food and charged me worst experience

First time ever dealing with DoorDash and I never received my food I had to take a Uber to pick up my food horrible service. Hope you guys make this right in someway Angry
View full review
Review
#1469948 Review #1469948 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Phoenix, Arizona - Horrible

2.0
Details
Ordered food at 8pm. Delivery should have been 45 minutes. After 1.5 hours, delivery guy said he was lost but would pick up the food before the restaurant closed. Though I got 3 other, very different reasons from him after contacting him several more times trying to figure out what was going on. Needless to say, I picked up the order myself and paid for it 2.5 hours after the order was placed (the restaurant was nice enough to remake my order so it was hot and fresh). Tried to call customer service. Had to Google the number because the app has no help information. Customer service kept hanging up after it said that I would be transferred to a representative. Will try to contact them again for a refund. Definitely will not be using there service ever again!
View full review
Review
#1467718 Review #1467718 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Scottsdale, Arizona - I DID NOT RECEIVE MY ORDER!!!

I'm on hold with your customer service now but no one is answering.
View full review
Review
#1467717 Review #1467717 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Scottsdale, Arizona - Poor customer service

2.5
Details
My order was 2 hours late tonight- I was hoping for more compensation than $10 on my account...my pizza is going to be cold and the amount compensated was not up to standard. I work in the food and beverage industry and I believe this is unacceptable
View full review
Review
#1466100 Review #1466100 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DOORDASH in Maricopa, Arizona - Driver went way out of the way to deliver food

I ordered food that is around the corner from my house. I check the map amd the Dasher seems to be waisting time! Has been 18 min past original deliver time. My food has yet to be dilivered and most likely cold and soggy
View full review
Review
#1465579 Review #1465579 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DOORDASH in Buckeye, Arizona - My food was burnt

1.0
Details
My food was burnt and hard when I received it from Taco Bell
View full review
Review
#1463090 Review #1463090 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Bad quality

DOORDASH in Phoenix, Arizona - Issue

DOORDASH - Issue
The food was cold and soggy. Your app stated one price however it was a different price and i was advised by the driver that my $36 order was actually $80 and that the restaurant changed my amount to $80.33 and no one called me to let me know what was going on.
View full review
Review
#1460322 Review #1460322 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Pricing issue

DOORDASH in Kingman, Arizona - BURNED ON ORDER

SEVERAL TIMES I HAVE HAD AN ORDER COME WITH MISSING ITEMS. THERE IS NO 800 NUMBER TO CALL AND COMPLAIN TO. YOU HAVE TO SUBMIT A PROBLEM ON THEIR APP. I REFUSE TO PAY FOR A SERVICE WHEN I DO NOT GET WHAT I ORDERED. I RECEIVED AN EMAIL STATING THAT THEY WANTED TO TALK TO ME ABOUT MY ISSUE. I SAID I DIDNT FEEL IT WAS NECESSARY SINCE I SAID ALL I NEEDED TO SAY IN MY COMPLAINT, BUT IF THEY WANTED TO TALK TO GO AHEAD AND CALL ME. NO ONE CALLED. THE NEXT DAY I RECEIVED AN EMAIL STATING THAT MY COMPLAINT WAS CLOSED AND NO FURTHER COMPENSATION WOULD BE MADE!! SO ESSENTIALLY, DOORDASH IS RIPPING OFF PEOPLE, BY CHARGING THEM FOR FOOD NEVER RECEIVED! I REPORTED THEM TO THE BETTER BUSINESS BUREAU AND I HAVE DISPUTED THE CHARGE ON MY CARD.
View full review
Review
#1453873 Review #1453873 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Bad quality