State: Arizona City: Scottsdale Product: Doordash Delivery Service Clear all filters (12 of 5815 reviews match)
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DOORDASH in Scottsdale, Arizona - Order taking 3 times the stated time

1.0
Details
Well it’s still 28 mins away and the dasher is not moving..... however I do have a credit on my account for 10$ but am hungry and the order was placed at 1604 it is now 1735 and as I said before the dasher is not moving
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Review
#1609670 Review #1609670 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Scottsdale, Arizona - Door dash called me a “disrepectful cry baby” after receiving order 2 hours late

1.0
Details
This chick named Bonnie - cell phone 650-727-9046 text me that was a “disrepectful cry baby” after she delivered our food 2 hours late!! This was an “amazing” experience from the professional staff that door dash employs. Please do NOT tip Bonnie! I am going to social media with this post!! To trash Bonnie and DoorDash!!
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Review
#1500891 Review #1500891 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Poor customer service

DOORDASH in Scottsdale, Arizona - New Customer Delivery

Hi, Im a new customer, Im trying to get the free delivery and its not working
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Review
#1478059 Review #1478059 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DOORDASH in Scottsdale, Arizona - Charged for order I didn’t receive

1.0
Details
I was charged AGAIN and never received my door dash order. I had to call the restaurant MYSELF to figure out what happened. This is EXTREMELY poor customer service on the part of Door Dash. I expect a full refund to my card immediately. My frustration is due to the repeated poor service I have experienced with door dash as we have spent several hundred dollars through your service. To actually get to a customer service rep is like jumping through hoops and I’ve been on operated hold for a half hour. I will NOT be using this service any further and expect someone to contact me ASAP
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Review
#1470581 Review #1470581 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Scottsdale, Arizona - I DID NOT RECEIVE MY ORDER!!!

I'm on hold with your customer service now but no one is answering.
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Review
#1467717 Review #1467717 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Scottsdale, Arizona - Poor customer service

2.5
Details
My order was 2 hours late tonight- I was hoping for more compensation than $10 on my account...my pizza is going to be cold and the amount compensated was not up to standard. I work in the food and beverage industry and I believe this is unacceptable
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Review
#1466100 Review #1466100 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DOORDASH in Scottsdale, Arizona - Please re-evaluate your policy when you make a mistake and my wife has to eat cold food to wait for your incompetent driver to reorder and recover the meal that was supposed to deliver over 1 hr late.

1.0
Details
Thanks for ruining another night!
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Review
#1413409 Review #1413409 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Bad quality

DOORDASH in Scottsdale, Arizona - 4th time entree has been omited

1.5
Details
This is the 4th time we have ordered food for our family and one of our entrees have been omited. We have used door dash less than 10 times! Customer service is a joke as well.
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Review
#1413388 Review #1413388 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DOORDASH in Scottsdale, Arizona - Compliance Concern

I was told by doordash the restaurant was closed 40 mins after I placed an order and than I called the restaurant and they were open and indicated they did not receive a doordash order . I am concerned as a first time user that this makes Doordash less competitive with Grubhub and Uber Eats . Obviously there was another reason why doordash canceled this order. Please forward this incident to Corp Compliance. . Thank You. Tom Salerno
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Review
#1396632 Review #1396632 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

Doordash Delivery Service Review

Absolute trash. Overpriced and worst customer service imaginable.
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Review
#911729 Review #911729 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Pricing issue