Not resolved
1.3
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
0 comments

Yeah - So I ordered at 840p. The restaurant closed at 10p.

The order was supposed to be here at 10:01P. I'm currently on hold with DoorDash after calling the restaurant twice.............. This is absolutely unacceptable. GrubHub had this error and we quite doing business with them.

If our food does not arrive, we will also quit doing business with DoorDash. If the restaurant closes and we have not heard from our driver, that is a serious problem. I understand these are 1099 contractors, however clients should not be charged when contractors cannot be bothered to pick up an order... This business model will not work much longer...

Sorry. I'm tired. And quite angry.

Yes, also still waiting on my food. Too bad the restaurant didn't answer to let me know whether or not my food had been picked up...

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $47.

Preferred solution: Full refund.

DoorDash Pros: Ordering.

DoorDash Cons: Never delivered our lunch, Unreliable, Being hungry.

  • Behind On Orders
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