Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Product or Service Quality
Turnaround Time

Ordered food at 10:44am. Received texts that Luis was on his way to pick it up.

Then 10 min later someone else was on their way. Then after another 10 min Samantha was on her way. At 11:15am I get a call from a cell phone and the person says they can’t speak English and I said and what? I don’t speak Spanish.

All she said was card declined. I checked with my credit card company , nope card was charged, but she couldn’t understand that.... she wanted another card ummm nope I don’t know you.. I said call your company because I am.

Got in a chat with Dash and they are like “oh yeah our cards don’t work with McDonalds.... we will give you a credit on your dash account.... ummm no I want my credit card refunded.

Finally they “agreed” , we will see .. I’ll be filing a dispute with the credit card company, myself because I don’t believe them at all.

Monetary loss ~$30

Product or Service Mentioned: Doordash Customer Care.

Reason of review: Order processing issue.

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