Today I decided to give Door Dash a try. My mistake.

I don't think I will try this again.. Here's why. First, it cost me $27.10 for one person dinner with delivery and tip. Not crazy for a good dinner, but WAY too much for what I got.

I ordered a falafel and fries from a nearby restaurant - and I got a hot dog and onion rings- and not good quality either - they substituted meat item for vegetarian item. Doesn't Door Dash limit the type of substitutions that can be made? How about a refund? Overall, driver was courteous and sent a text at arrival.

Door Dash website experience for browse and order is good.

Bottom line = Order at your own risk! There needs to be better quality control on the food that actually gets delivered!

Product or Service Mentioned: Falafels Drive In Hot Dog.

Reason of review: Bad quality.

Monetary Loss: $27.

Preferred solution: Full refund.

I didn't like: Food substitution on door dash order.

Company wrote 0 private or public responses to the review from Nov 22, 2017.
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