Customers give unfair rating to drivers even though the delivery was exceptional and customer service was great. I work for the company and am not happy how my status as a driver is threatened by unethical people.
I never have late deliveries not once and am always nice to whoever I'm delivering to. Also many order are very small and so the tip percentage is poor and almost a waste of time money and life. Getting those orders is like asking to be paid 10 dollars an hour so my acceptance rate is also low since those orders mess me up.
I wish DoorDash would see it's customers in line with it's drivers because were left out of the loop on everything. Also theirs no phone number available to talk to Driver Support only through text.