Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

I got charged 25.11 for my food from Apple bees the lady I talked to in customer service said that my order was cancelled because Applebee’s was closed. Applebees is not closed because I called them and they are the ones who told me to call you because it wasn’t a issue they could solve.

She also said that Apple bees refunded me my money which is also not true. I haven’t got it and now I am sitting her without a lunch because no one is figuring it out and it supposedly will take 5-8 days to get my money back if it was refunded and I just think someone should make this right and go grab the food that I did order already and bring it to me because I was charged for it and because I am at work that’s why I door dashed In the first place

Product or Service Mentioned: Doordash Customer Care.

Reason of review: Order processing issue.

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