What a horrible experience with this so-called company. Food delivery services are quite common in this city, so when I went online to place an order, I thought nothing of it.
My order was set to arrive in 45-60 minutes, which is typical. After waiting an hour and a half, I called the restaurant, and went straight to voicemail. I called the phone number of the Dasher who had been scheduled to pick up my food. The guy sounded like he had just woken up and then told me my payment had gone onto a card he has that is electronically loaded from my payment.
He told me I would have to contact the company directly to get my payment refunded. There is no customer service line on the website and the email address listed is linked to a domain name website.
Do not use this "business", there is no credibility behind their nice website and they do such a great job at taking money from people that are completely unsuspecting.
Product or Service Mentioned: Doordash Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $30.
Preferred solution: Full refund.