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DoorDash in Sacramento, California - Partial order deliver

2.9
Details
My charbrloiled pork chop was not delivered. PhoABC told me they didnt see it on the order. They told me to drive to the restaurant and pick it up.. I will NEVER use DoorDash again and will give you a bad review on Yelp for the bad service, i I would like the service charges as well as the delivery fee refunded to me, I also would like my entire order credited to my ClC. Thank you in advance! ,
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Author
Location
Sacramento, California
Reason of review
Order processing issue
Review #1560452 is a subjective opinion of poster.
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DoorDash in Merced, California - I was delivering an order and the system fail

DoorDash - I was delivering an order and the system fail
I can’t have an access to DoorDash system do not let me do anything
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Author
Location
Merced, California
Reason of review
Damaged or defective
Review #1513046 is a subjective opinion of poster.
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DoorDash in San Francisco, California - Missing My payment

1.0
Details
DoorDash - Missing My payment
DoorDash - Missing My payment
Bad customer service and missing $6 per Delivered.
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Author
Location
San Francisco, California
Reason of review
Problems with payment
Review #1472543 is a subjective opinion of poster.
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DoorDash in Sunnyvale, California - Service Fees

2.3
Details
Can we talk about service fees? Door Dash charges a ridiculous amount of money for service fees on top of delivery fees. I ordered a little over $200 worth of food and had a $27 in service fees. Somehow, picking up one bag of food costs door dash more than picking up 3 bags of food? No where does door dash tell you the percentage being charged for said service fee. Will not being using door dash again. Very disappointed.
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Author
Location
Sunnyvale, California
Pros
  • That this was better than eating my shoe leatherut just barely
Cons
  • I was charged a fee i was unaware of until after order
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
Review #1470720 is a subjective opinion of poster.
0 comments

DoorDash in El Cajon, California - To solve my problem with red card being declined

3.5
Details
Trying to purchase an order at Panda Express (El Cajon) when my red card was declined, around 5:45pm Saturday Feburary 2, 2019.
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Author
Location
El Cajon, California
Reason of review
Problems with payment
Review #1462995 is a subjective opinion of poster.
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DoorDash in Ontario, California - Scheduling

I tried scheduling dashes and it’s jot letting me. I’ve called before and the support could not schedule it either. He was getting an error message. I was supposed to get a call from a supervisor and I haven’t.
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Author
Location
Ontario, California
Reason of review
Poor customer service
Review #1443963 is a subjective opinion of poster.
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DoorDash in San Diego, California - Can’t get customer service

1.0
Details
I have been trying for days to log in and schedule an orientation. Get a white screen, submit a call ticket and nothing, try a phone call after googling a customer service number and no assistance after sitting on a speaker phone call forever. Still NO way to schedule an orientation and no assistance.
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Author
Location
San Diego, California
Reason of review
Poor customer service
Review #1443531 is a subjective opinion of poster.
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DoorDash in Sunnyvale, California - Missing some money in my pay

Missing 3 dollars from today from the +3 and missing 7 dollars for one of my orders Friday +7 and there was one I didn’t get anything 6 dillars
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Author
Location
Sunnyvale, California
Reason of review
Problems with payment
Review #1442395 is a subjective opinion of poster.
0 comments

DoorDash in Ontario, California - It keeps dropping my call!!!!!!

I need help with an order issue and it keeps hanging up!!!!! I didn't get paid and I can't schedule because im "already scheduled" WHEN IT DOESNT SHOW
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Author
Location
Ontario, California
Reason of review
Work Experience or Job Application
Review #1441892 is a subjective opinion of poster.

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

DoorDash Questions
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DoorDash in San Francisco, California - Delivery issues

1.0
Details
On Jan 04,2019, I placed an order with Door Dash. Approximately 45 minutes after I placed my order I received an e-mail from Customer Support stating the dasher was having trouble finding my home & having trouble getting in contact with me. I checked the delivery instructions to verify the correctness of my phone number it was correct. Customer Support also stated that they also attempted to contact me via phone, e-mail, & text to no avail. So Customer Support cancelled my order. The interesting thing is I received the callentation e-mail at the same address they claimed they could not reach me. Customer Support also stated that since my order was cancelled they were keeping the $ 11.88 charged for my order. WHAT A BUNCH OF LIARS, CHEATS, & THIEVES!!!!! PEOPLE BE AWARE!!!!!!!
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Author
Location
San Francisco, California
Cons
  • Incomplete refund for their complete screwup
Reason of review
Contact info & refund policy
Loss
$12
Preferred solution
Full refund
Review #1441341 is a subjective opinion of poster.