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DOORDASH review in Los Angeles, California: Charge

DOORDASH review - Charge
DOORDASH review - Charge
Charged for a dash pass twice after canceling
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Review
#1717928 Review #1717928 is a subjective opinion of poster.

DOORDASH review in Covina, California: Food is not eatable

1.0
Details
DOORDASH review - Food is not eatable
DOORDASH review - Food is not eatable
DOORDASH review - Food is not eatable
DOORDASH review - Food is not eatable
Photos speak for themselves. Burned chicken, spilled soy sauce inside the bag and an open plastic soy sauce container inside
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Review
#1579594 Review #1579594 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Bad quality
1.0
Details
DOORDASH review - Last minute order cancellation on Christmas Day
DOORDASH review - Last minute order cancellation on Christmas Day
DOORDASH review - Last minute order cancellation on Christmas Day
DOORDASH review - Last minute order cancellation on Christmas Day
I placed a Door Dash order for my Grandma to be delivered on Christmas Day, and it was cancelled by Door Dash 30 minutes before it was to arrive. I was tracking the order on my computer, and it showed that the order was in progress. 30 minutes before the order was to...
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6 comments
Anonymous
#1680563

Lol

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Featured
Review
#1432890 Review #1432890 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • No advance notice of order cancellation on christmas day
Reason of review
Order processing issue
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Doordash Fail
  • Christmas Day Disaster

DOORDASH review in San Anselmo, California: Missing order

1.0
Details
Your app is horrible and so is your customer service. I don’t know why I keep trying to use you. There is no accountability. I am a single mom with a toddler and sometimes have no option other than to order out. Every other time I use your app, the meal is late or just doesn’t show up. I will never use your app again.
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Review
#1717211 Review #1717211 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problem with delivery
Preferred solution
Full refund

DOORDASH review in San Diego, California: Cheap

1.2
Details
DOORDASH review - Cheap
DOORDASH review - Cheap
Sandwich is 1/2 the size I’m used to from Wich which. What is going on!?!???!? I want another 2 sandwiches at the Normal size. This is absurd. Calling mission valley which Wich soon.
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Review
#1619109 Review #1619109 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
Full refund

DOORDASH review in Los Angeles, California: It put a second hold on my account and I need to access the money

1.0
Details
I need to access my money and it did not tell me it was going to take 7 days to verify my card.
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Review
#1719814 Review #1719814 is a subjective opinion of poster.
Pros
  • Food brought to door
Cons
  • Made me feel like they could care less
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

DOORDASH review in Milpitas, California: 1 hour and no food, never got contacted

1.0
Details
We ordered at around 7:45 pm from smoking pig. It said it would be delivered in about 30 minutes, the time kept going down until it reached 5 minutes. And then restarted. After waiting an hour we contacted the dasher through text, received no response. Then we contacted smoking pig, they said the dasher was there.. then called back saying they contacted the dasher and he was at home. While our app still said he would be at our house in one minute!!! I cancelled the order, as well as smoking pig and it’s not even showing up on my previous orders so I could report this. This is ridiculous. I would like more than a refund.
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Review
#1714425 Review #1714425 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Full refund plus some compensation for time

DOORDASH review in Corona, California: CancelOrder

DOORDASH review - CancelOrder
DOORDASH review - CancelOrder
My card was used without my authorization for doordash for McDonald's and Starbucks. Called and made a complaint yesterday. I didnt know about he starbucks until today. Attaches is my bank card and statement with the amounts. Thank 7609539953 jessica28alba@gmail.com
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Review
#1676156 Review #1676156 is a subjective opinion of poster.
Reason of review
Problems with payment

DOORDASH review in Thousand Oaks, California: App is frozen

5.0
Details
Support reset my app after making sure last order was delivered. Thank you
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Review
#1722138 Review #1722138 is a subjective opinion of poster.

Contact DOORDASH Customer Service

Website:
Mailing Address:
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

DOORDASH Products and Services Reviews

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DOORDASH review in San Ramon, California: 2 orders not delivered

DOORDASH review - 2 orders not delivered
DOORDASH review - 2 orders not delivered
DOORDASH review - 2 orders not delivered
I want a reimbursement on the first. It was so cold and I thought it wouldn’t be picked up. The timer ran down and I figured they’d close and my dasher couldn’t get there. So I ordered something else and tried to cancel.
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Review
#1615820 Review #1615820 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery