State: California Product: Doordash Food Delivery Mobile Application Clear all filters (11 of 92 reviews match)
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DoorDash in Fremont, California - You shouldn’t be called DOOR DASH!!

1.0
Details
First of all I like your service it’s convenient for me. But when your driver can’t find my location it’s not door dash that’s why I use this cause I don’t want to leave my house but if I have to go look for your driver cause they can’t do their job. And follow a GPS App. It’s not a good service that you have
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Review
#1610907 Review #1610907 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Pros
  • Used to be door serves like you company name says
  • Delivery to home or business
  • Ease of use of app
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Let the company propose a solution

DoorDash in Hayward, California - No one answered

1.0
Details
They picked up and hung up
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Review
#1608975 Review #1608975 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Cons
  • Gave incorrect info saying driver available
  • Not being able to contact the driver
  • Never came
Reason of review
Order processing issue
Loss
$25
Preferred solution
Full refund
3.8
Details
I placed my order 40 min later no Dasher had picked it up. So i called was told there was no Dasher availability but they would cancel my order. By now its been about 2 hours. Mean while going back and fourth thru text i used Uber eats received food from the same place...
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Review
#1601863 Review #1601863 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
1.0
Details
tried to place an order at a local restaurant tonight. and i cant quite understand what the issue was. i called the support number after the website told me that it couldnt make the delivery by the reported time. so i went to try to adjust the delivery and the website...
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Review
#1586507 Review #1586507 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Reason of review
customer service, website, and advertising
Preferred solution
train the service agents in customer service how to better handle calls.

DoorDash in Truckee, California - The app is horrible

Your app absolutely sucks. I just was confirmed that I ordered and now it states you are having issues. Figure out this SIMPLE PROCESS....order, charge, delivery.....FIGURE IT OUT OR GET OUT OF THE BUSINESS
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Review
#1565400 Review #1565400 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Reason of review
Poor customer service

DoorDash in Sunnyvale, California - Never received order twice!

The app incorrectly lists my address. I even created a new account to test. The driver get frustrated.
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Review
#1338490 Review #1338490 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Reason of review
Damaged or defective

DoorDash in Santa Clara, California - Horrible Service, Charged but no food

1.0
Details
I was charged 5 times but the app said my order couldn’t be processed. This app sucks.
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Review
#1181669 Review #1181669 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Reason of review
Order processing issue
1.5
Details
DoorDash - Spent $69.00 & waited over 3hrs..

Update by user Jul 24, 2017

Just recieved this.. Hi Shannon, This email is to confirm your order has been cancelled and the order total has been fully refunded to your bank account and also credited $15 as an apology that this has happened to yourself. Please note this refund can take between 3-5...

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1 comment
Anonymous
#1355919

As usual that is Doordash with their outsourced team they replaced AMERICAN workers with.....

Review
#1078409 Review #1078409 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Reason of review
Bad quality

DoorDash in San Diego, California - Horrible customer service

1.0
Details
I have been a loyal customer for approximately a year, I have spent several thousands of dollars in food and delivery fees. There was a problem with the app and I was charge over $264.78 for food and fees which were never delivered. I contacted Door Dash several times on their website and by email but received absolutely no reply back to my concerns about $264.78 taking out of my bank account. After no resolution attempt on Door Dash's behalf, I finally had to contact my bank and report the charges as fraudulent. I am extremely disappointed in Door Dash's lack of care or concern for their mistake and I will never order from them again. I will share my experience with friends and family and urge them to never order from them as well. Door Dash has lost a good customer over pure laziness, zero follow up and lack of customer care.
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Review
#948067 Review #948067 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Cons
  • Unethical pricing
  • Order errors without notification
  • Poor customer service
Reason of review
lack of follow up
Loss
$260
Tags
  • lack of response

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Doordash Food Delivery Mobile Application Review

This is Ricardo Joseph. I am just new with DD delivery. I messed up with my application from my phone. I almost completed this mobile application but it was shutted down by itself. Unfortunately, it won't let me fill out an application again in due to protect twice deplication has been copied was not allowed. Please help me out to solve this problem.
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Review
#917028 Review #917028 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Reason of review
Order processing issue