State: California Product: Doordash Vehicle Driver Clear all filters (37 of 455 reviews match)
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DoorDash in Los Angeles, California - Issue with a order

1.0
Details
Dash delivery person did not follow instructions
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Review
#1610922 Review #1610922 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

DoorDash in Van Nuys, California - Order not delivered

DoorDash - Order not delivered
My driver is refusing to deliver my food because of a simple modification question I had. Please cancel my order and refund me thanks. This is insane.
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Review
#1600675 Review #1600675 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund

DoorDash in San Jose, California - Never Use Door Dash

1.0
Details
I ordered food for me and my client. The Dasher sent me a message about 45 mins later saying that the restaurant had given my food away and were not making him another order and to cancel my order. I had also ordered drinks to go with my order and they charged my for a separate doordash fee. $15 for 1 drink and bag of chips. Moving to fast i didnt even notice it because I figured they would notice I ordered the meal, but I never saw the drink option so I went back on to order 2 drinks. Instead I got double the ice and 1 drink. Doordash also didnt refund me for the mess up with my order. Good thing Amex has better customer service and values their customers.
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Review
#1588212 Review #1588212 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery

DoorDash in San Jose, California - Driver requested cash tip

4.2
Details
Dasher texted asking for cash tip. Phone customer service contacted dasher & resolves situation. Just thought it was odd that the dasher texted saying the app wasn’t working & wanted a cash tip.
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Review
#1582481 Review #1582481 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Pros
  • Quick delivery
  • Hot food
Reason of review
Poor customer service

DoorDash in Oakland, California - Issues with driver

We were driving when the car in front of us three a bag of trash out of the window. We noticed the car had a DoorDash sticker, so we thought you’d like to know as this is poor representation of your company. The license plate is 7NDS155. The car was a dark gray Dodge Dart.
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Review
#1580253 Review #1580253 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Bad quality
Preferred solution
I think the driver should not be allowed to represent your company.

DoorDash in Irvine, California - Your driver

1.0
Details
the driver was very rude very bad attitude.she throw my food on the counter in the lobby.she was rude to the guy that was working on the desk.then she told the guy she should have spit in it.so no i did not eat it so i lost money and all i get is a 5.00 credit.i will never use door dash again.
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Review
#1579425 Review #1579425 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service

DoorDash in Oakland, California - Driver

1.0
Details
Dasher almost ran over me
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Review
#1569887 Review #1569887 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery

DoorDash in Atherton, California - Can not call back driver who is lost

1.0
Details
Our driver called and is lost and we cannot call or send text! 1.5 hour wait
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Review
#1565433 Review #1565433 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery

DoorDash in Berkeley, California - Driver messed up no show

The driver refused to follow directions to get to my place. She told DoorDash I was a no show when I have the phone records. I can add a photo of the text at least later. Thanks
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Review
#1537553 Review #1537553 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Walnut Creek, California - Credit to my account

My bill was 32.13 I would like a refund the driver was rude my address was clear it says Windsor post acute care he went the wrong place i cannot walk then my husband went outside the the driver told him to go over the apartments then he argued with
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Review
#1516291 Review #1516291 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service