State: California City: Los Angeles Clear all filters (42 of 14761 reviews match)
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2 comments
1.0
Details
We ordered our food at 8pm with a 65-75 minute delivery arrival. We called the restaurant at 9:25 - still hadn’t been picked up. At 9:40 pm I called the customer service line, they were of no help and didn’t know what was going on with our food. Our food arrived at 10...
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Anonymous
#1611447

Or you could just cook for yourselves, save a lot of money and know what you eating.

Author
Location
Los Angeles, California
Reason of review
Order processing issue
Review #1416408 is a subjective opinion of poster.
0 comments

DoorDash in Los Angeles, California - Slow, unreliable,

1.0
Details
They didn't bring my food and took my money off my card
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Author
Location
Los Angeles, California
Reason of review
Order processing issue
Review #1397747 is a subjective opinion of poster.
0 comments

DoorDash in Los Angeles, California - Deals

3.1
Details
There’s a promotion for certain restaurants that promise a $0.99 delivery fee. However when I go to check out it shows $3.99. I called to ask why that is and John told me after I order, the delivery fee will Change to $0.99. However, I’d have to initially pay the $3.99 and wait for a few days for a reimbursement? The information given was confusing.
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Author
Location
Los Angeles, California
Reason of review
Problems with payment
Review #1389951 is a subjective opinion of poster.
0 comments

DoorDash in Los Angeles, California - Charged for order that was not received

5.0
Details
Customer service was very helpful
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Author
Location
Los Angeles, California
Reason of review
Good customer service
Review #1388285 is a subjective opinion of poster.
0 comments

DoorDash in Los Angeles, California - Sales tax overcharge. Should be 9% not 30%

3.0
Details
My order was $19 Delivery fee $3.99 Sales tax $7 Tip $6 Isn't it against the law to overcharge sales tax? Are you reporting this income on your taxes?
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Author
Location
Los Angeles, California
Reason of review
Pricing issue
Review #1360952 is a subjective opinion of poster.
0 comments
1.0
Details
I'm on bussiness trip and I ordered food from doordash. Order to get my money from company, i have to make expence report. So i called the doordash company, regards of my order that needs credit card end 4 digit also the date that i ordered the food. SIMPLE!! I called...
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Author
Location
Los Angeles, California
Reason of review
Poor customer service
Review #1328982 is a subjective opinion of poster.
0 comments
1.2
Details
This service is just unacceptable compared to the others available. I waited over an hour for them to call me back and tell me that they were cancelling my order because they weren't able to place it with the restaurant I ordered from. Pathetic!! First they called to...
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Author
Location
Los Angeles, California
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
Review #1302373 is a subjective opinion of poster.
0 comments
1.0
Details
This is second time and would be the last time from this company delivering food.All of these companies such as Uber eats, seamless, DoorDash, grub hub etc. has the same delivery quality as in the experience is horrible and the only reason I put a 5 star reviews is...
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Author
Location
Los Angeles, California
Reason of review
Problem with delivery
Review #1287755 is a subjective opinion of poster.
0 comments
1.0
Details
2 items were missing and this is the 2nd time in the last 6 months that my order was miss delivered. I contacted doordash and I spoke to Jose and he said that the best that he could do was to offer a refund for the missing items and give me a 5.00 credit. I will never...
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Author
Location
Los Angeles, California
Pros
  • Food is good if you get it
Cons
  • Paying for food and not getting it
Reason of review
Problem with delivery
Loss
$56
Preferred solution
Refund for the price of the food that I did not get and a meal credit
Review #1275770 is a subjective opinion of poster.

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Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
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0 comments

DoorDash in Los Angeles, California - Very disappointing

1.5
Details
They claim they could not locate a driver to deliver a meal for my husbands birthday. Poor follow thru. Never called us back to say they had no driver, I had to call them.
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Author
Location
Los Angeles, California
Reason of review
Poor customer service
Review #1271136 is a subjective opinion of poster.