State: California City: Los Angeles Clear all filters (145 of 17573 reviews match)
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DoorDash in Los Angeles, California - Order error

Was unable to write in special Inst, so I called my local WingStop that’s always used only for them to tell me they didn’t receive my order. I checked, and this time my order was directed to Culver City. Had I known, I wouldn’t have placed the order. The customer rep was kind and explained to me the reason for the change. But I ordered at 9:20, delivery ETA 9:59 it arrived 10:12 pm with a call from the dasher asking me to come downstairs. Food was cold Lesson learned, I’ll always check what location I’m being routed to before placing an order moving forward. And I’m canceling my order if I ever see that dashers name come up again.
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#1655959 Review #1655959 is a subjective opinion of poster.

DoorDash in San Jose, California - Never will use them again

1.0
Details
Food was picked up - after 1 hr I waiting I cancelled order but was charged - they will not refund money!!
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#1653503 Review #1653503 is a subjective opinion of poster.

DoorDash in Los Angeles, California - My account is *** up and I can’t figure out how the *** to fix it

I keep trying to renew my account or add a new account or just establish a new working account so I can become a dasher. I have a new number but every time I put it into the same form as my old email it says email attached to other phone number and when I put in old number I don’t get the verification texts to set up new account. *** Please can you just void my account or advise how to make this *** work
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#1651333 Review #1651333 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

DoorDash in Los Angeles, California - No status is given in order due at 7:12

1.0
Details
Order was supposed to be here at 7:12, not status on their stays bar since order placed. It’s now 7:20
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#1648300 Review #1648300 is a subjective opinion of poster.
Reason of review
Order processing issue

I hate doordash.

I hate door dash. I will not be using this app again. I made an order TWICE! Both of my orders got cancelled and I still don’t have my money back! I also received part of my order. Missing 3 mashed potatoes with gravy. They gave me a bowl with ONLY GRAVY! More should be done. Customer service didn’t help AT ALL. Worst experience. They deserve NO STARS FOR EVERYTHING.
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#1646496 Review #1646496 is a subjective opinion of poster.
Cons
  • Incomplete refund for their complete screwup
  • Bad customer service
  • Didnt receive food twice
Reason of review
Order processing issue
Tags
  • Charged For Food Not Delivered

DoorDash in Los Angeles, California - I’m a dasher need my phone number updated

Customer account department didn’t answer phone so I can’t change my phone number
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#1640848 Review #1640848 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

DoorDash in Los Angeles, California - Why isn’t my account working

1.0
Details
My account was deactivated within my consent!!!
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#1639904 Review #1639904 is a subjective opinion of poster.

DoorDash in Los Angeles, California - I'm changing my bank account

No help from customer services representative
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#1637360 Review #1637360 is a subjective opinion of poster.

DoorDash in Los Angeles, California - I need a refund

1.0
Details
I will never use doordash again
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#1636528 Review #1636528 is a subjective opinion of poster.

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

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DoorDash Questions

DoorDash in Los Angeles, California - Order not received, want a refund

5.0
Details
Doordash representative fixed my problem and for my inconvience made my day better. Thank you doordash
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#1626466 Review #1626466 is a subjective opinion of poster.