State: California City: Newport Beach Product: Doordash Customer Care Clear all filters (7 of 2558 reviews match)
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DoorDash - UNABLE TO EASILY GET AN ITEMIZED RECEIPT

2.8
Details
One cannot get an itemized receipt easily!!!!!! THERE IS ZERO WAY TO GET AN ITEMIZED RECEIPT FROM THIS COMPANY!!!!! I HATE DOORDASH!!!!
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Review
#1436191 Review #1436191 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Convenience
Cons
  • No itemized receipt
Reason of review
Customer Accessibility
Preferred solution
Let the company propose a solution

DoorDash in Newport Beach, California - Rachel took care of me

Rachel took care of me she listen to what I had to say and she understood what was going on and she took care of that I really appreciate Rachel for understanding and listening to my complaints and also taking care of it .
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Review
#1386254 Review #1386254 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service
It is such a shame that this million dollar company has the worse communication system for there drivers i have ever seen in my life, you cant contact anyone regarding your pay, or for an emergency, for nothing. Ive never seen a million dollar company that depends on...
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Review
#1365961 Review #1365961 is a subjective opinion of poster.
Service
Doordash Customer Care
Cons
  • I dont like the customer service skills
  • Utter lack of customer service poor quality control
Reason of review
Poor customer service

DoorDash in Newport Beach, California - Asking about area to work in

He put a new starting point, and made a notation that I'd like to work in Oregon City.Thanks!
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Review
#1359134 Review #1359134 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Newport Beach, California - Issues with my card

4.5
Details
They did nothing about it, it was actually very upsetting. I'm pregnant and I had no other way to get food
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Review
#1345924 Review #1345924 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment
1.0
Details
DoorDash - Order Cancelled but Payment Taken
I placed an order for my elderly mother for dinner with DoorDash. When I placed the order it immediately took payment but then it told there was an error. So I searched for a number to call customer service. Called and spoke with a Monica. Told her what happened that...
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Review
#1197002 Review #1197002 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue
1.0
Details
Tried to submit food order for almost 30 minutes unsuccessfully due to message that my CC and my Bank were declining the charge.I confirmed that wasn’t true so the error on Door Dash side. However they have no way to report it. They also have no phone number to call on...
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Review
#1190134 Review #1190134 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts