State: California City: San Diego Clear all filters (30 of 14742 reviews match)
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DoorDash in San Diego, California - Can’t get customer service

1.0
Details
I have been trying for days to log in and schedule an orientation. Get a white screen, submit a call ticket and nothing, try a phone call after googling a customer service number and no assistance after sitting on a speaker phone call forever. Still NO way to schedule an orientation and no assistance.
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Author
Location
San Diego, California
Reason of review
Poor customer service
Review #1443531 is a subjective opinion of poster.
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DoorDash in San Diego, California - Glad I took the time to read these complaints

These forums really do help in making decisions!!! I was searching for FAQ, information on how they charge, just a basic guide.... all that was found is how much this company grossed in the past year. Well, now we know.... THEY ROB YOU!
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Author
Location
San Diego, California
Review #1433807 is a subjective opinion of poster.
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DoorDash in San Diego, California - My order was wrong

1.4
Details
Ordered buffalo wild wings and driver showed up with red lobster. Driver went back to the house where he dropped my order off then came back expecting me to consume it.
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Author
Location
San Diego, California
Reason of review
Not as described/ advertised
Review #1430689 is a subjective opinion of poster.
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DoorDash in San Diego, California - Customer service

He kept calling me Donna and asking was I talking about payment from November and we are in December . My name isn’t Donna either. He kept saying something was wrong with his system that’s why he kept calling me the wrong name . Issue did get resolved
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Author
Location
San Diego, California
Reason of review
Damaged or defective
Review #1420134 is a subjective opinion of poster.
0 comments
My food was (attempted to be) delivered to me over and hour after it was expected to be here, as displayed by the door dash website. After much time had past, to the point where I had given up on thinking I was going to eat soon, door dash emailed me saying the driver...
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Author
Location
San Diego, California
Cons
  • Did not receive order
  • No refund
  • Delivery was 1 hr late
Reason of review
Problem with delivery
Loss
$54
Preferred solution
Full refund
Tags
Review #1416176 is a subjective opinion of poster.
1 comment
1.2
Details
Almost every experience with DoorDash has left me not ever wanting to use their services again. There is no communication. No recourse no way to appease disappointment or anger. 1/ Ordered Gelato for my team after 45 minutes the driver calls and says this business is...
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SplendidRottweiler486
#1608784

This is exactly what happened to us on multiple times. I tried and tried to work with this company but they are really messed up.

Author
Location
San Diego, California
Pros
  • I like food delivery
Cons
  • No way to easily contact customer service
Reason of review
Poor customer service
Loss
$36
Preferred solution
Let the company propose a solution
Review #1412620 is a subjective opinion of poster.
0 comments

DoorDash in San Diego, California - No support for Dashers

1.5
Details
{{Redacted}} Absolutely no service or anything for the Dasher end of this company. Use grubhub or ubereats or some other *** because this company is run by foreigners.
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Author
Location
San Diego, California
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Full refund
Review #1395144 is a subjective opinion of poster.
0 comments

DoorDash in San Diego, California - Delvery guy not calling

My food says it was delivered and never was
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Author
Location
San Diego, California
Reason of review
Problem with delivery
Review #1393132 is a subjective opinion of poster.
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DoorDash in San Diego, California - I need my cash out because its been 7 days

I have 3 day trying to talk with this company
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Author
Location
San Diego, California
Reason of review
Problems with payment
Review #1391747 is a subjective opinion of poster.

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

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DoorDash in San Diego, California - Dasher app not working costing me money

I need to speak to customer service
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Author
Location
San Diego, California
Reason of review
Bad quality
Review #1390163 is a subjective opinion of poster.