State: California City: San Diego Clear all filters (59 of 17573 reviews match)
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1.2
Details
Almost every experience with DoorDash has left me not ever wanting to use their services again. There is no communication. No recourse no way to appease disappointment or anger. 1/ Ordered Gelato for my team after 45 minutes the driver calls and says this business is...
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1 comment
SplendidRottweiler486
#1608784

This is exactly what happened to us on multiple times. I tried and tried to work with this company but they are really messed up.

Review
#1412620 Review #1412620 is a subjective opinion of poster.
Pros
  • I like food delivery
Cons
  • No way to easily contact customer service
Reason of review
Poor customer service
Loss
$36
Preferred solution
Let the company propose a solution
Tags
  • Hard To Reach

DoorDash in San Diego, California - Cancel order that never arrived

Placed an order with DoorDash, restaurant called me to make suggestion since my orders item was out and then check my map 30 mins later. I hadn’t received my food and the map still said my driver was waiting to pick up my order. I called the restaurant and they said the driver picked up my order so I couldn’t cancel and it’s been over an hour and my driver never arrived with my food. Ordered at 8:30 and it’s now 10:19 and still no food. Also the driver is no longer showing up On my map.
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Review
#1513737 Review #1513737 is a subjective opinion of poster.
Reason of review
Order processing issue

DoorDash in San Diego, California - Pissed the *** about my order

1.0
Details
They delivered my food cold
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Review
#1463058 Review #1463058 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.9
Details
I have been dashing now for three weeks I’ve already received my first payment through my bank account and today I finally hit my 25 Marc when I went to hit direct deposit to make the funds available right away it said that I had to add my account information again...
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Review
#1417185 Review #1417185 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

DoorDash in San Diego, California - Can’t get customer service

1.0
Details
I have been trying for days to log in and schedule an orientation. Get a white screen, submit a call ticket and nothing, try a phone call after googling a customer service number and no assistance after sitting on a speaker phone call forever. Still NO way to schedule an orientation and no assistance.
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Review
#1443531 Review #1443531 is a subjective opinion of poster.
Reason of review
Poor customer service

DoorDash in San Diego, California - Order delivered to wrong adress

DoorDash - Order delivered to wrong adress
my order was delivered to the wrong address. I sent the screen shot to door dash and explained the situation, they said they would speak to delivery person and call me back. I missed the call. I got an email saying they need to speak to me in person. I have not received a refund and I feel that there is nothing else for me to talk about. I did not receive what I paid for and it was a mistake made by the delivery driver NOT me. I deserve a FULL refund/credit.
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Review
#1467909 Review #1467909 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.0
Details
Our driver got lost and was literally driving around the surrounding area of our apartment complex for 15 minutes. I finally texted him and asked if he was lost. He said yes. Never tried to call for directions. Nothing. I had my husband walk down the block to look for...
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Review
#1402693 Review #1402693 is a subjective opinion of poster.
Reason of review
Problem with delivery

DoorDash in San Diego, California - About direct deposit

Great customer service very nice
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Review
#1490845 Review #1490845 is a subjective opinion of poster.
Reason of review
Good customer service

DoorDash in San Diego, California - My order was wrong

1.4
Details
Ordered buffalo wild wings and driver showed up with red lobster. Driver went back to the house where he dropped my order off then came back expecting me to consume it.
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Review
#1430689 Review #1430689 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

DoorDash in San Diego, California - Cant add my bank info

I don’t know why but it keeps showing me the same message after 2 days worth of trying to put in my direct deposit. Keeps saying “update error. Try again later”.
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Review
#1488428 Review #1488428 is a subjective opinion of poster.
Reason of review
Bad quality