State: California City: San Diego Product: Doordash Customer Care Clear all filters (9 of 2823 reviews match)
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DOORDASH in San Diego, California - Problems

2.1
Details
Order was cancelled. Payment was charged to my account anyways. Refund request was submitted but as is industry standard and public knowledge the funds were held by my financial institution thus making them unavailable to me. If a restaurant is not accepting orders orders should be able to be placed through the app. Glaring flaw in your programming/software design.
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Review
#1648092 Review #1648092 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DOORDASH in San Diego, California - Wrong delivery time

According to help person order was canceled and money was refunded to credit card
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Review
#1564646 Review #1564646 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good quality

DOORDASH in San Diego, California - Can’t get customer service

1.0
Details
I have been trying for days to log in and schedule an orientation. Get a white screen, submit a call ticket and nothing, try a phone call after googling a customer service number and no assistance after sitting on a speaker phone call forever. Still NO way to schedule an orientation and no assistance.
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Review
#1443531 Review #1443531 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DOORDASH in San Diego, California - Wow wow wow

I couldn’t get a hold of anyone this is a joke and i found uneatable things in my food!!!!!!!’
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Review
#1437114 Review #1437114 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DOORDASH in San Diego, California - Call dropped

I called to find my activation kit. The rep put me hold but the call dropped.
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Review
#1409201 Review #1409201 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DOORDASH in San Diego, California - No support for Dashers

1.5
Details
{{Redacted}} Absolutely no service or anything for the Dasher end of this company. Use grubhub or ubereats or some other *** because this company is run by foreigners.
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Review
#1395144 Review #1395144 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Full refund

DOORDASH in San Diego, California - I need my cash out because its been 7 days

I have 3 day trying to talk with this company
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Review
#1391747 Review #1391747 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

DOORDASH in San Diego, California - It was ok

1.0
Details
It's very hard contacting door - it should be Made easier for customers dashers and merchants eventually business will be loss if there is no easy way of contacting door -
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Review
#1335182 Review #1335182 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DOORDASH in San Diego, California - Missing payment

Payment missing of 14 may to 20 th may week
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Review
#1283844 Review #1283844 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts