State: California City: San Diego Product: Doordash Delivery Service Clear all filters (11 of 4901 reviews match)
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DoorDash - My order was wrong

1.4
Details
Ordered buffalo wild wings and driver showed up with red lobster. Driver went back to the house where he dropped my order off then came back expecting me to consume it.
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Review
#1430689 Review #1430689 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Not as described/ advertised
My food was (attempted to be) delivered to me over and hour after it was expected to be here, as displayed by the door dash website. After much time had past, to the point where I had given up on thinking I was going to eat soon, door dash emailed me saying the driver...
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Review
#1416176 Review #1416176 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • No refund
  • Delivery was 1 hr late
  • Did not receive order
Reason of review
Problem with delivery
Loss
$54
Preferred solution
Full refund
Tags
  • No Refund
1.2
Details
Almost every experience with DoorDash has left me not ever wanting to use their services again. There is no communication. No recourse no way to appease disappointment or anger. 1/ Ordered Gelato for my team after 45 minutes the driver calls and says this business is...
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1 comment
SplendidRottweiler486
#1608784

This is exactly what happened to us on multiple times. I tried and tried to work with this company but they are really messed up.

Review
#1412620 Review #1412620 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • I like food delivery
Cons
  • No way to easily contact customer service
Reason of review
Poor customer service
Loss
$36
Preferred solution
Let the company propose a solution
Tags
  • Hard To Reach

DoorDash - Delvery guy not calling

My food says it was delivered and never was
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Review
#1393132 Review #1393132 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
1.0
Details
This is the worst company for customer service ! My food order was missing items. My driver left too quickly for me to inform him of the missing items. There is NO CONTACT phone number for the Doordash driver or support/help team to resolve issues like this. The phone...
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Review
#1378237 Review #1378237 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • Lack of communication
  • Delivery person
  • Disfunctional ap
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Poor Communication
  • Driver Disputes
  • Horrible Doordash Service
2.3
Details
Doordash has left something out of my order three times this month. I ordered a French Dip from one of my local restaurants and the sandwich was in the bag but there was no dip, this has me hot under the collar because it specifically says on the menu that it comes...
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Review
#1264543 Review #1264543 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • Did not call to ask about the changes of the order
Reason of review
Order processing issue
Loss
$11
Preferred solution
Let the company propose a solution

DoorDash - Food never arrived

1.0
Details
Order from zorbas greek cuisine got charged but doordash never delivered..very disapointed.
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Review
#1108701 Review #1108701 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
1.9
Details
The driver brings my food with my shake half spilled on my food , my bags you name it! He said he had to slam on his breaks and everything went flying....ok im not unreasonable ; but really call DD and let them know. so, I call tell them i'd like a full refund since...
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Review
#1065975 Review #1065975 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Poor customer service
Loss
$37
Preferred solution
Full refund

Doordash Delivery Service Review

Horrible! Will never use this service again! I'm pissed! I should have never preferred through them!!!
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Review
#939851 Review #939851 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Bad quality

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts
Today (10/7/16) is the last time that I will use Door Dash food delivery service. Your automatic, additional Service Fee of $7.24 puts you at the highest end of new food delivery services in San Diego, CA. I ordered from Kings Fish House; Mission Valley; San Diego,...
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Review
#932986 Review #932986 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Pricing issue