State: California City: San Diego Product: Doordash Food Delivery Mobile Application Clear all filters (1 of 92 reviews match)
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DoorDash in San Diego, California - Horrible customer service

1.0
Details
I have been a loyal customer for approximately a year, I have spent several thousands of dollars in food and delivery fees. There was a problem with the app and I was charge over $264.78 for food and fees which were never delivered. I contacted Door Dash several times on their website and by email but received absolutely no reply back to my concerns about $264.78 taking out of my bank account. After no resolution attempt on Door Dash's behalf, I finally had to contact my bank and report the charges as fraudulent. I am extremely disappointed in Door Dash's lack of care or concern for their mistake and I will never order from them again. I will share my experience with friends and family and urge them to never order from them as well. Door Dash has lost a good customer over pure laziness, zero follow up and lack of customer care.
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Review
#948067 Review #948067 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Cons
  • Unethical pricing
  • Order errors without notification
  • Poor customer service
Reason of review
lack of follow up
Loss
$260
Tags
  • lack of response

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Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
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