State: California City: San Diego Clear all filters (30 of 16567 reviews match)
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DoorDash in San Diego, California - Need to talk to a live person support

2.8
Details
For questions about new payment app and how i can raise my rating due to new app it has lowered and i can mot do catering
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#1082283 Review #1082283 is a subjective opinion of poster.

DoorDash in San Diego, California - Unprofessional

3.0
Details
My order never made it an driver didnt even care that he was 2 hours late
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#1068863 Review #1068863 is a subjective opinion of poster.
Reason of review
Order processing issue
1.9
Details
1ST order was from a sushi place. the app "glitches" all the time . At least that's what they call it. Anyway....so the app glitched and deleted one item instead of the other . So when it was delivered I let them know. they said they would return the money so i could...
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#1065975 Review #1065975 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$37
Preferred solution
Full refund
4.3
Details
Two different times Doordash summitted ( so they say ) refunds for foods I never received due to the restaurant closed, and an item removed from my order. Those credits to my Bank Account NEVER appeared! I guess they assume people will just forget all about it because...
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#1065008 Review #1065008 is a subjective opinion of poster.
Pros
  • Service
Cons
  • Refund policy is bad
Reason of review
Return, Exchange or Cancellation Policy
Loss
$36
Preferred solution
Full refund

DoorDash in San Diego, California - Horrible customer service

1.0
Details
I have been a loyal customer for approximately a year, I have spent several thousands of dollars in food and delivery fees. There was a problem with the app and I was charge over $264.78 for food and fees which were never delivered. I contacted Door Dash several times on their website and by email but received absolutely no reply back to my concerns about $264.78 taking out of my bank account. After no resolution attempt on Door Dash's behalf, I finally had to contact my bank and report the charges as fraudulent. I am extremely disappointed in Door Dash's lack of care or concern for their mistake and I will never order from them again. I will share my experience with friends and family and urge them to never order from them as well. Door Dash has lost a good customer over pure laziness, zero follow up and lack of customer care.
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#948067 Review #948067 is a subjective opinion of poster.
Cons
  • Poor customer service
  • Unethical pricing
  • Order errors without notification
Reason of review
lack of follow up
Loss
$260
Tags
  • lack of response

Doordash Delivery Service Review

Horrible! Will never use this service again! I'm pissed! I should have never preferred through them!!!
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#939851 Review #939851 is a subjective opinion of poster.
Reason of review
Bad quality
Today (10/7/16) is the last time that I will use Door Dash food delivery service. Your automatic, additional Service Fee of $7.24 puts you at the highest end of new food delivery services in San Diego, CA. I ordered from Kings Fish House; Mission Valley; San Diego,...
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#932986 Review #932986 is a subjective opinion of poster.
Reason of review
Pricing issue
Order was running 20 min late and as driver pulled up an email (no call or text) from doordash to say they did not include one of the entrees. Just as I'm reading this the driver pulls up and hands me the bag. When I asked him to explain what happened to the missing...
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#907955 Review #907955 is a subjective opinion of poster.
Reason of review
Poor customer service
Took my $101 here in San Diego and wouldn't deliver. No way to call them or email them. STAY FAR AWAY, TOTAL RIPOFF AND FRAUD AND THEFT!!!! 2x Key Lime Cheesecake (Cheesecakes & Specialty Desserts) Substitution Preference:Go with merchant recommendation Cheesecake &...
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#903377 Review #903377 is a subjective opinion of poster.
Cons
  • Poor customer service
  • Poor
Reason of review
Problem with delivery
Loss
$101
Preferred solution
Full refund
Tags
  • False Advertisment
  • Bad Drivers
  • Doordash Complaints

Short Review on July 17, 2016

1.3
Details
After multiple attempts to contact DoorDash regarding a long delayed / never complete order I have filed a complaint with the FTC. If you have had a similar experience you should too: https://www.ftccomplaintassistant.gov/GettingStarted?NextQID=203#crnt
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#884208 Review #884208 is a subjective opinion of poster.