State: California City: San Francisco Clear all filters (107 of 17573 reviews match)
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DoorDash in San Francisco, California - My order says delivered and it is not here

1.3
Details
Well they didn't deliver the order i just had a text message that said "i at door." i have a dog that goes bananas when someone comes up the walkway to the door there is no way they came to the door . my suspicion is they sat in there car and texted . i have a walkway that leads to my front door and they probably didn't want to walk up to the door. that's all . Oh and when i called to find out what happened they hung up , so i did a chat online and they hung up on that about half way through because they said it was taking me too long to give them my phone # . the worst
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#1655382 Review #1655382 is a subjective opinion of poster.

DoorDash in San Francisco, California - My order never arrived, it 1hr already

1.0
Details
Driver hasn’t picked it up yet
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Review
#1648290 Review #1648290 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$14
Preferred solution
Full refund

DoorDash in San Francisco, California - Door dash customer service is the absolute worst

1.0
Details
No food. No one answers. Your system sucks.
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#1648273 Review #1648273 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.3
Details
Driver rung doorbell and called me he yelled st me and said “come get your food”, I told him I was coming down the stairs he hung up on me . He gave me the bag and walked off saying “fuck You , you didn’t add a tip” as he opened his car door I said I have your cash...
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#1638886 Review #1638886 is a subjective opinion of poster.

DoorDash in San Francisco, California - Never Delivered My Order; Changed My Delivery Time

1.0
Details
Order never delivered; vendor had to do it themselves which was the right thing to do. Said mine was their first complaint about doordash - amazing! They have an F rating on the BBB website.
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#1634535 Review #1634535 is a subjective opinion of poster.
Reason of review
Order processing issue

DoorDash in San Francisco, California - I would like to join as a riders but the apps doesn't allowed me to do so.

I have been told that for the time being the specialist is not around and he will contact me after a whill with my email.
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#1613592 Review #1613592 is a subjective opinion of poster.

DoorDash in San Francisco, California - Delivery Experience

1.0
Details
Ordered some food, food could not be delivered because there is no driver... I asked for a refund, Door Dash just refund me delivery fee, which is *** cause my order was over 60 bucks....is this a scam or some sort of rip off????
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#1612991 Review #1612991 is a subjective opinion of poster.
Pros
  • Choice of restaurants
Cons
  • No customer service
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Full refund
Tags
  • Unreliable Delivery

DoorDash in San Francisco, California - Public menace

1.0
Details
DoorDash charged me then failed to deliver my order. I got a message that the Dasher had trouble locating me. This without any call, text or email. The note from DoorDash even said no refund was available since I couldn’t be located. After several chats and a call I miraculously received a refund note. Meanwhile I wasted an hour doing business with this shoddy enterprise. I requested my account be deactivated and deleted the app. I hope to file a few complaints and move on to home cooked meals. DoorDash is a public menace.
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#1612753 Review #1612753 is a subjective opinion of poster.
Pros
  • Fact i will never deal with them again
Cons
  • How my card was charged without purchasing anything
  • Bad service
  • Poor customer service unable to delete credit card info

DoorDash in San Francisco, California - Order wasnt deliver

1.0
Details
My food was not delivered or even picked up. I had to go to resturant myself and get it. I would like a refund
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Review
#1610995 Review #1610995 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$22
Preferred solution
Full refund

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

DoorDash Questions

Doordash technical problems

Won’t let me accept order for two hours and killing my point rate down . I am door dasher . My name is Barry Mendonca . 2092046924 my Gmail bwmendonca@gmail.com
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Review
#1609158 Review #1609158 is a subjective opinion of poster.
Reason of review
Not letting me accept order
Preferred solution
Deliver product or service ordered