State: California City: San Francisco Product: Doordash Delivery Service Clear all filters (44 of 5425 reviews match)
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DoorDash in San Francisco, California - My order never arrived, it 1hr already

1.0
Details
Driver hasn’t picked it up yet
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Review
#1648290 Review #1648290 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$14
Preferred solution
Full refund

DoorDash in San Francisco, California - Door dash customer service is the absolute worst

1.0
Details
No food. No one answers. Your system sucks.
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Review
#1648273 Review #1648273 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash in San Francisco, California - Never Delivered My Order; Changed My Delivery Time

1.0
Details
Order never delivered; vendor had to do it themselves which was the right thing to do. Said mine was their first complaint about doordash - amazing! They have an F rating on the BBB website.
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Review
#1634535 Review #1634535 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in San Francisco, California - Pissed

Dasher never delivered order to me
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Review
#1579671 Review #1579671 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

DoorDash in San Francisco, California - I was given the wrong order

During service call I was dumped to a survey while talking
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Review
#1569829 Review #1569829 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Full refund

DoorDash in San Francisco, California - My food wasn’t delivered

Now my food have not been delivered
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Review
#1549826 Review #1549826 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in San Francisco, California - Horrible Service

1.0
Details
My food was never delivered after the app said they were approaching and food was delivered, I called to get this issue resolved and they only gave me a partial refund when I never received any food. They provide the worst customer service.
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Review
#1523065 Review #1523065 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue
DoorDash - Driver is a thief, liar or incompetent
com for office party at our location in San Francisco, the order was supposed to be here between 10 - 11, when order did arrive by 1:00 I called Safeway and was informed that the delivery had been outsourced to DOORDASH and that they had made the delivery at 10:00, NOT...
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Review
#1517519 Review #1517519 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • Never receiving my order
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Bad Phones
  • Horrible Doordash Service

Update by user Apr 15

sorry I did not update this earlier. the driver showed up 2+ hours later with the order.

No one from DD told him it was ordered nearly 3 hrs before.

I feel sorry for the driver. FWIW, we had (expectedly) already eaten and even if we hadn't there is no way I'm eating...

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Review
#1513399 Review #1513399 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in San Francisco, California - Order taking too long

Issue not resolved, dasher wasn’t answering my calls
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Review
#1493489 Review #1493489 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue