State: California City: Sunnyvale Clear all filters (24 of 18768 reviews match)
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DOORDASH in Sunnyvale, California - Credits not showing up

2.5
Details
Was supposed to get a credit on door dash acct. reference #73291942 still Haven’t received it they said it would be Instantly on the DoorDash account or 5 to 10 days on the credit card I chose the DoorDash account
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Review
#1680211 Review #1680211 is a subjective opinion of poster.
Reason of review
Problems with payment

DOORDASH in Sunnyvale, California - Service Fees

2.3
Details
Can we talk about service fees? Door Dash charges a ridiculous amount of money for service fees on top of delivery fees. I ordered a little over $200 worth of food and had a $27 in service fees. Somehow, picking up one bag of food costs door dash more than picking up 3 bags of food? No where does door dash tell you the percentage being charged for said service fee. Will not being using door dash again. Very disappointed.
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Review
#1470720 Review #1470720 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • That this was better than eating my shoe leatherut just barely
Cons
  • I was charged a fee i was unaware of until after order
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution

DOORDASH in Sunnyvale, California - Missing some money in my pay

Missing 3 dollars from today from the +3 and missing 7 dollars for one of my orders Friday +7 and there was one I didn’t get anything 6 dillars
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Review
#1442395 Review #1442395 is a subjective opinion of poster.
Reason of review
Problems with payment

DOORDASH in Sunnyvale, California - I don’t see credits in my account and friends made first order already who I refer

3.8
Details
DOORDASH - I don’t see credits in my account and friends made first order already who I refer
I refer Two of my friends bothe made their order and I don’t see my credits!
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Review
#1441297 Review #1441297 is a subjective opinion of poster.
Service
Doordash Referral Program
Reason of review
Not as described/ advertised

DOORDASH in Sunnyvale, California - Fraudulent actions

DOORDASH - Fraudulent actions
DOORDASH - Fraudulent actions
Pending for resolution but my account was used to deliver food to 61-15230 first st New York when I live in San Jose California. The order doesn’t show up on my orders tab and the address provided is clearly in California
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Review
#1426703 Review #1426703 is a subjective opinion of poster.
Product
Doordash Account
Reason of review
Damaged or defective
4.6
Details
I just got a new phone after switching over to a new carrier and I got the Driver app downloaded. I understand that I now have to update my information on my profile because my device is unrecognized by the DoorDash System (won't allow me access to the app) but I can't...
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Review
#1411219 Review #1411219 is a subjective opinion of poster.
Product
Doordash Dasher Mobile Application
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Doordash support

1.0
Details
The support is a *** joke.. any company that won't give a phone number is a scam....
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Review
#1403948 Review #1403948 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
1.9
Details
Yesterday I ordered an item for which the restaurant charges $24.00. DoorDash's price is $30.00, or a 25% mark-up. On top of that, DoorDash charges sales tax, their "service fee" and a delivery fee. A tip is also a separate charge. When I sent an email complaining...
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Review
#1388926 Review #1388926 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Timeliness of food delivery
Cons
  • Difficulty in contacting the business
Reason of review
Pricing issue
Loss
$6
Preferred solution
Let the company propose a solution
1.0
Details
You email them, they email you back telling you to submit your question to a HELP LINK. You go to the link and there is NO PLACE to submit the question. It is HIDDEN or non-existent. Merchant service IS THE WORSE!! Have been dealing with them for years and they have...
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1 comment
Anonymous
#1573150

$296.87 Stolen data breach a month ago, haven't been reimbursed yet.

Review
#1371775 Review #1371775 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

DOORDASH Products and Services Reviews

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1.5
Details
I worked Last saturday and the money for that day was not deposited. I called to door dash on thursday morning in regards to none payment. When i called i spoke with 2 different reps whom would not put a supervisor on the line because they claim they were trying to...
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Review
#1368058 Review #1368058 is a subjective opinion of poster.
Cons
  • Terrible customer support
Reason of review
Problems with payment
Loss
$67
Preferred solution
Let the company propose a solution
Tags
  • Customer Care Not Helpful