State: California City: Sunnyvale Clear all filters (23 of 18171 reviews match)
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DOORDASH in Sunnyvale, California - Never received order twice!

The app incorrectly lists my address. I even created a new account to test. The driver get frustrated.
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Review
#1338490 Review #1338490 is a subjective opinion of poster.
Reason of review
Damaged or defective
This is by far the worst experience I've had with DoorDash. Most of the time, they are great, but when they screw up they do it BIG! I ordered an expensive meal only to have someone call me to tell me one of the items wasn't available - 1st disappointment. Then I...
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2 comments
h.kitchener
#1541948

What is the meaning of the word you used: "hangry?" You might wish to start preparing your own food instead of having someone deliver it to you. Just a thought. And, of course brush up on your use of the English language.

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Review
#1332521 Review #1332521 is a subjective opinion of poster.
Reason of review
Since you can't choose multiples: poor customer service, problem with delivery, problem with payment since it shows up as a charge on my account, when I was called the dasher did not speak English, could not understand him. Not cool!
Loss
$115
Preferred solution
Full refund
1.2
Details
I was a regular customer, no payment issues, always tipped 20-25%. Tried ordering pizza during a party, and the app said my account had been deactivated. Huh?? Contacted support, they said they’d check. Reply was that I’d violated their terms of use, but they would not...
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Review
#1326013 Review #1326013 is a subjective opinion of poster.
Reason of review
Poor customer service

DOORDASH in Sunnyvale, California - Missing items in order

2.4
Details
Togos said chips and drink were given to the driver but driver didn't deliver them. Togos says it's doordash problem, not theirs. They also got my order wrong but won't do anything about it either. Avoid this Togo's. Manager Tiffany Truong.
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Review
#1314797 Review #1314797 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.4
Details
So my car got vandalized and I was having issues dealing with Gieco to fix the issue. So for two months without a car I started using door dash quite often. The first order came missing items and with wrong items. That was months before my car not working. Then months...
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Review
#1294348 Review #1294348 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.0
Details
I was broke so my boyfriend placed an order for me around 2:21 AM - I ordered from DoorDash before, so usually there is Denny's restaurant really close by, 0.3 miles away. For some reason, it decided to connect to the one farther away on Saratoga Avenue. So it said the...
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Review
#1287461 Review #1287461 is a subjective opinion of poster.
Cons
  • Stole my money
  • Horrible delivery service and no where to find a number to call
  • Customer services
Reason of review
Problem with delivery
Loss
$39
Preferred solution
Full refund
I did 4 deliveries on May 31st and 3 of them disappeared because of technical issues on your end. It’s been 2 weeks and i need the money for gas IMMEDIATELY. I can’t work if i don’t get this money AS SOON AS POSSIBLE. Which means i cannot buy food to feed myself! TREAT...
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Review
#1280425 Review #1280425 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

DOORDASH in Sunnyvale, California - Charged and my order won’t go through

1.6
Details
Me debit t card has never had an issue but it is not letting me order today. It did HOWEVER, charge me TWICE without letting me successfully place my order. I still have NO FOOD but I have been billed twice. I talked to someone on the phone and they told me it would take me up to 72 hours to get my money back.
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Review
#1270505 Review #1270505 is a subjective opinion of poster.
Reason of review
Problems with payment

DOORDASH in Sunnyvale, California - Bad food

5.0
Details
Beautiful customer service thank u door dash
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Review
#1249630 Review #1249630 is a subjective opinion of poster.
Reason of review
Good customer service

DOORDASH in Sunnyvale, California - Very. Wry late

1.0
Details
Got notice order late. When called driver found out they had only called him 10 minutes ago I want credit on next order.
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Review
#1196471 Review #1196471 is a subjective opinion of poster.
Reason of review
Problem with delivery