State: California City: Sunnyvale Product: Doordash Customer Care Clear all filters (6 of 2558 reviews match)
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Doordash support

1.0
Details
The support is a *** joke.. any company that won't give a phone number is a scam....
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Review
#1403948 Review #1403948 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
1.0
Details
You email them, they email you back telling you to submit your question to a HELP LINK. You go to the link and there is NO PLACE to submit the question. It is HIDDEN or non-existent. Merchant service IS THE WORSE!! Have been dealing with them for years and they have...
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1 comment
Anonymous
#1573150

$296.87 Stolen data breach a month ago, haven't been reimbursed yet.

Review
#1371775 Review #1371775 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash in Sunnyvale, California - Charged and my order won’t go through

1.6
Details
Me debit t card has never had an issue but it is not letting me order today. It did HOWEVER, charge me TWICE without letting me successfully place my order. I still have NO FOOD but I have been billed twice. I talked to someone on the phone and they told me it would take me up to 72 hours to get my money back.
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Review
#1270505 Review #1270505 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

DoorDash in Sunnyvale, California - Bad food

5.0
Details
Beautiful customer service thank u door dash
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Review
#1249630 Review #1249630 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service
1.0
Details
Hi, I ordered lunch at 1:20 pm and at 2:50 pm, I had not heard from anyone.I thought that an hour and half was long for delivery, so I checked the status of my order. It said that it had been delivered at 2:10 pm. I had not received a text or phone message or anything...
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Review
#947996 Review #947996 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
I thought that I was writing a review and now it turns out this is for the company too. What a scam!
Tags
  • Poor management skills
  • Unreliable Delivery
  • Doordash Unhelpful
  • Doordash Fail
  • Doordash Takes Money

DoorDash in Sunnyvale, California - Patchy client service never received cash after months and months

1.7
Details
these people suck. they take your money, deliver bad food to you, give you *** credit back for the delivery only and if you're lucky possibly for the bad food, but that only happened for me once. they continually give you a credit to keep coming back and then you pay out of pocket for the tip so they are REALLY bad about giving you actual cash back in the long run i ended up spending MORE at this *** show because I kept getting credits instead of cash back I finally put my foot down they only gave me half of what i wanted/deserved and they said they would give me that amount however in the long run they messed up and have been terrible about getting back to me at all and when they do they still take NO responsibility for the issue and they also never get back to you if the issue has been escalated. some one finally got back to me after three months and still didn't fix the issue or apologize for the issue.
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Review
#938816 Review #938816 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Choice of restaurants
  • Belfast call center
Cons
  • Unethical pricing
  • Unathorized charges
  • Unethical business practices
Reason of review
Poor customer service
Tags
  • Unethical Business Practices
  • Doordash Unhelpful
  • Doordash Markup
  • Poor Quality Meats
  • Doordash Complaints
  • Doordash Takes Money

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts