State: California City: Sunnyvale Clear all filters (23 of 18171 reviews match)
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1.0
Details
Hi, I ordered lunch at 1:20 pm and at 2:50 pm, I had not heard from anyone. I thought that an hour and half was long for delivery, so I checked the status of my order. It said that it had been delivered at 2:10 pm. I had not received a text or phone message or anything...
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Review
#947996 Review #947996 is a subjective opinion of poster.
Reason of review
I thought that I was writing a review and now it turns out this is for the company too. What a scam!
Tags
  • Poor management skills
  • Unreliable Delivery
  • Doordash Unhelpful
  • Doordash Fail
  • Doordash Takes Money

DOORDASH in Sunnyvale, California - Patchy client service never received cash after months and months

1.7
Details
these people suck. they take your money, deliver bad food to you, give you *** credit back for the delivery only and if you're lucky possibly for the bad food, but that only happened for me once. they continually give you a credit to keep coming back and then you pay out of pocket for the tip so they are REALLY bad about giving you actual cash back in the long run i ended up spending MORE at this *** show because I kept getting credits instead of cash back I finally put my foot down they only gave me half of what i wanted/deserved and they said they would give me that amount however in the long run they messed up and have been terrible about getting back to me at all and when they do they still take NO responsibility for the issue and they also never get back to you if the issue has been escalated. some one finally got back to me after three months and still didn't fix the issue or apologize for the issue.
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#938816 Review #938816 is a subjective opinion of poster.
Pros
  • Choice of restaurants
  • Belfast call center
Cons
  • Customer service
  • Unethical business practices
  • Unathorized charges
Reason of review
Poor customer service
Tags
  • Unethical Business Practices
  • Doordash Unhelpful
  • Doordash Markup
  • Poor Quality Meats
  • Doordash Complaints
  • Doordash Takes Money

Doordash Delivery Service Review

1.0
Details
This is the second time it happened now it is too much, door dash.com has updated that my order has been delivered but it has never been delivered to me. They do not provide the helpline number to contact with. Really disappointed..
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Review
#726525 Review #726525 is a subjective opinion of poster.
Reason of review
Poor customer service