After waiting an hour and a half for our food, Door dash canceled our order and they didn't tell me. There were no available drivers in the area so they just didn't pick it up.
When I finally called (the phone number is IMPOSSIBLE to find on their website) when I called they refunded me and gave me $6 credit for next time. But that doesn't help me at 10:00pm at night and with no food to feed my family and no other restaurants open to serve food.
No one I spoke to on the phone seemed to care. I got a "yeah this happens sometimes" response.
Terrible company with terrible customer service.
Product or Service Mentioned: Doordash Delivery Service.
Reason of review: Poor customer service.