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3 comments
1.0

I have been charged twice now 2 months in a row for a dash pass that i do not have! A chat rep last month said i do not have a subscription and that i should not be charged and yet i was.

Then not 20 mins ago i get a notification that my account has been overdrawn and charged a $36.00 overdraft fee for a $9.99 dash pass charge. So i called 10mins ago and spoke to rep who said what the chat rep said last month that i do not have dashpass on my account and they need a screenshot of my bank account showing the charge. WTF if i don't have dashpass THEN WHY IS DOORDASH CHARGING ME FOR IT 2 MONTHS IN A ROW???? Im gonna look into filing theft charges against them for stealing my $$ and causing me now stress and a delinquent drawn bank account!

THANKS A LOT DOORDASH. As if this covid *** wasn't bad enough, now they apparently have to STEAL money from peoples account.

User's recommendation: Do not use doordash and DEFINITELY do not put your bank info on their site/app.

Product or Service Mentioned: Doordash Dashpass Subscription.

Monetary Loss: $56.

Preferred solution: Full refund.

DOORDASH Cons: Garbage, Glitchy app, Long delivery, No way to report problems with delivery not made yet, Customer service and time quotes.

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#1928779

we are dealing with the same situation. they said the subscription was canceled. and has charged us 4 x even tho the account is deactivated.

#1919974

How did who?

#1919956

How did they get ahold of your account number and password ?

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